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CoPilot not showing in Outlook or Powerpoint
I know there are a couple of threads elsewhere on this, but the solutions there did not work. I have been on tech support for a few hours, and he just left me hanging. Basically his answer was "Just wait a while maybe it will show up. Very disappointing. CoPilot shows up in Excel PC and Excel web app; Powerpoint Web App (but not PC). Word PC and web app. There is no CoPilot for Outlook either on PC or web app. I have Microsoft 365 E3. The license for CoPilot is assigned to the correct email account. I have updated the license several times in PowerPoint and Outlook (old). When I switch to Outlook (new), nothing still shows up. The tech checked all the relevant versions, and I am fully updated on everything. The 365 itself is a new install. I am set for English Language US, so it's not the language problem others have seen. I have a laptop with the same install of Office 365, and the same constellation of "it works, it doesn't work" is there. So it's likely a Microsoft side issue and not a local issue to one installation of Office 365 on one computer. Ideas please?2.1KViews0likes0Comments
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