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SeeUOnMARS
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Joined 2 years ago
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Adobe Premier Pro and some other Adobe software won't start on Windows 11 Insider anymore
I tried to call Adobe support and the last 10 days they could not resolved it. Now I called Microsoft they said it might not be their problem. Any ideas? Log Name: Application Source: Application Error Date: 11/17/2023 10:05:12 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: F Computer: F Description: Faulting application name: Adobe Premiere Pro.exe, version: 24.0.3.2, time stamp: 0x6542af32 Faulting module name: CrmSdk.dll, version: 2.7.0.2, time stamp: 0x61b164d8 Exception code: 0xc0000005 Fault offset: 0x00000000000c5acd Faulting process id: 0x6120 Faulting application start time: 0x1DA19CC0B941515 Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro 2024\Adobe Premiere Pro.exe Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro 2024\CrmSdk.dll Report Id: 8e0f1917-9674-46cf-bbaa-c397c9a16dc9 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-11-18T03:05:12.3390118Z" /> <EventRecordID>1435</EventRecordID> <Correlation /> <Execution ProcessID="1416" ThreadID="25224" /> <Channel>Application</Channel> <Computer>FutureX</Computer> <Security UserID="S-1-5-21-4218490131-181017694-2948612625-1001" /> </System> <EventData> <Data Name="AppName">Adobe Premiere Pro.exe</Data> <Data Name="AppVersion">24.0.3.2</Data> <Data Name="AppTimeStamp">6542af32</Data> <Data Name="ModuleName">CrmSdk.dll</Data> <Data Name="ModuleVersion">2.7.0.2</Data> <Data Name="ModuleTimeStamp">61b164d8</Data> <Data Name="ExceptionCode">c0000005</Data> <Data Name="FaultingOffset">00000000000c5acd</Data> <Data Name="ProcessId">0x6120</Data> <Data Name="ProcessCreationTime">0x1da19cc0b941515</Data> <Data Name="AppPath">C:\Program Files\Adobe\Adobe Premiere Pro 2024\Adobe Premiere Pro.exe</Data> <Data Name="ModulePath">C:\Program Files\Adobe\Adobe Premiere Pro 2024\CrmSdk.dll</Data> <Data Name="IntegratorReportId">8e0f1917-9674-46cf-bbaa-c397c9a16dc9</Data> <Data Name="PackageFullName"> </Data> <Data Name="PackageRelativeAppId"> </Data> </EventData> </Event>852Views0likes0Comments
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