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fsuadrienne
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Joined Oct 09, 2023
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CALENDAR - appointment will NOT delete no matter what I do! HELP!
HI! I am a Microsoft 365 user and have an issue with the calendar regarding a recurring appointment that is no longer relevant that I have tried to delete but it will not go away! I have tried so many different strategies that I have found online and nothing has helped. I put in a support ticket to Microsoft 365 a MONTH ago and I get a lot of emails apologizing about the delay, but nothing besides that (!!). SO, I come to you, forum... Some background- I have admin permissions for all Microsoft 365 accounts here. The calendar actually belongs to another user but I was invited to the calendar an given the fullest permission available to edit the calendar, etc. The appointment was entered into the calendar while I was logged in to my user account; it is set as recurring indefinitely. It needs to be removed, but will not go away... Any attempts to remove it result in it disappearing for a few seconds and returning. I have tried deleting when logged un under my account, the admin account, and the user's account - no success. I have tried to change the parameters of the appointment- changing the time to like 11 pm or changing the date to like Saturday so that at least it does not interfere with the days/hours on the calendar use... changing the end date of the recurrence... removing the recurrence... etc. - all from being logged in to the different accounts above-- still no success. I have tried all of the above via the online website version or Microsoft 365/Outlook as well as via the desktop version I have downloaded. I have tried to 'repair' Outlook. I have uninstalled and reinstalled Outlook. I followed some steps I saw online that I don't recall by going into different parts of settings in Outlook. NOTHING will get rid of this appointment. HELP PLEASE!!!!!!!47KViews2likes4Comments
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