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Akin730
Copper Contributor
Joined Dec 03, 2022
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Re: Bing Webmaster Support Team - Not Responding to any support tickets
One of the moderators or team members messaged me a while ago and their incompetence really show as well. The first thing they told me is not to even bother going through LinkedIn and reaching out to the team there and threatened me with a permanent ban. I do not and will never condone any kind of harassment from fellow business owners and e-com managers etc and that goes for both ways. Thousands of business owners are suffering with the Bing Web Team incompetence alone for not even replying to any of our emails about our sites which are no longer being indexed. If I put my website down, you would know actually how big of a business we are and I am sure this goes for others here and that have previously or are still having the same issues as we are. Regardless of business size or power, the lack of transparency is unacceptable. I have not received a single email back from anyone from their team, what are we supposed to do at this point? I believe we can officially regard that there must be 2 or 3 people taking of care the customer support tickets or it has been completely abandoned. I really wish it was a different outcome but, the unprofessionalism literally can be seen from the moderators and team members that do respond to these threads with nothing useful but further leaving us in the blackBing Webmaster Support Team - Not Responding to any support tickets
Hi, I have been referred to come here by the bing forums. It has been extremely frustrating to get someone from the support team to advise and unblock our website which was being indexed as normal last year but the past 6+ Months we have been trying to get in touch with submitting multiple tickets. Not one single engineer or support advisor has gotten back to us in regarding to why our website is no longer being indexed at all and getting blocked. Could I please get an update and acknowledgement of why there has been a massive error in our website getting blocked? And can you please unblock our website which adheres to strict SEO guidelines? [REQ00043310] [REQ00043624] Thanks.
