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kev_rev
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Joined 3 years ago
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Re: Trusted Platform Module has malfunctioned, error code 80090016
Vadim_Antonov Was the solution for me too! Thanks so much! I tried renaming and deleting the AAD.Broker and Account.Control folders. I renamed the NGC folder, reset TPM, ran the SARA utility, and no success. Then I unjoined from the AD domain, rejoined, and signed in under the user's AD account. When opening the first O365 app I was prompted to register the device in O365. After that all the apps opened fine. I will note that about two weeks ago the same error/issue appeared on a laptop that had just had the motherboard replaced, and all it took was renaming the AAD Broker folder to fix it. Wish I knew more about the underlying connections between a device and O365 to figure out what is causing this, but at least now I have a growing list of things to try.31KViews0likes0Comments
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