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Michael_Z10
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Joined Jun 06, 2022
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Re: Logitech Rally/Tap with Windows. Devices stuck on blank screen after nightly reboots
JohanB923 Hi Johan yeah I ended up having an issue a week later after my post. Tried everything that was recommended by Logitech and Microsoft. In the end I had to reset the unit. So to cut a long story short. I gave up with both Logitech and Microsoft, installed a 3rd party software called Deep freeze, that prevents any changes being made to the os, and on restart the system returns to the exact state it was in when the hard drive was "frozen". Been 3 weeks and I haven't had any issue with the system since. I will schedule to push updates this week coming to keep the system complaint. Not sure if this helps, but it worked for me until one of the manufacturers can provide a proper support guide.113KViews0likes0CommentsRe: Logitech Rally/Tap with Windows. Devices stuck on blank screen after nightly reboots
Good Morning All Concerning the issue that every one has been having with the logitech tab screen going blank or failing to load the teams interface for the skype user correctly, we traced the issue back to both the driver update for the XE graphics on our NUC11TNKi5 that are being pushed both by Microsoft through Windows update and the Intel driver support update. Both the current version of the drivers are causing the issue. By installing version 30.0.101.1994 downloaded from Intel's Web page, the problem is resolved. As a side security note to prevent this issue from happening again, we disabled the Intel support assistant from the services along with configuring our system to only download security updates and wait admin conformation before installing these updates. All Driver update have been disabled. I hope this little bit of information, can help any one else suffering from this annoying issue.115KViews1like2Comments
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