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Trevor_Pott
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Re: Files On-Demand for macOS QA
Carter_MSFT With respect: the "update" posted on 2022-02-15 was not posted as an addendum to the blog itself, but as a comment. Only a fraction of people who read any given blog read the comments, and certainly not out to 9 pages of them; those of us who were subscripted to the thread saw it. None of the thousands (if not millions) of other affected customers did. Secondly, the comment was three days ago, said "we'll update something soon", and then there was nothing. "8 days later" is not generally considered "soon" when these issues have cost people priceless data and threatened the ability of some to remain employed. Some of us work remotely enough there isn't and office to go in to for faster internet...and that's before you even take into consideration that some of us (such as myself) are COVID-vulnerable. What is the expectation here? Risk our lives to go somewhere full of people just to get enough internet to un[redacted] your [redacted]-up? With only a "hold your shorts" after _weeks_ of nothing, and then finding out days later that it will be at least another week for additional info? Look, I work on a product management team myself. And I've done my time in product marketing as well. I honestly do get what the Onedrive team is going through right now, and how much the associated threads have almost certainly become a multi-tentacled box of nightmares for all the community staffs assigned to keep the box of cats from being too chaotic. But, again, with all due respect, the customer communication regarding these issues has been bad enough to make a whole new textbook out of. Please just tell us which of our concerns you intend to address, and give us rough timelines for them. If you, for example, are not going to resolve the "streaming files is the way we are going to do things and you will like it, the end" approach, then have the respect for your customers to tell us that, and tell us that right now. That at least allows us to go to our IT teams, present the problem, ask for solutions, and if we have to, start finding alternative employment. Don't leave us hanging. That's a [redacted] move, bro.3.5KViews2likes0CommentsRe: Files On-Demand for macOS QA
Y'all, it's been a moment since there was communication from the Microsoft side. Is there a timeline to un**bleep** this, or is the official decision that our needs are irrelevant. I'd really like to know what you folks are planning to address, because that has bearing on how I engage with my internal IT teams regarding supporting a distributed workforce. Lack of communication regarding the issues that have been surfaced will be interpreted as choosing not to address those issues.3.9KViews0likes0Comments
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