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WeLikeFish
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Re: Knowledge Base - setting up within O365/Sharepoint
I dislike post-necro, but we followed a similar footprint as the one mentioned here, but had to get away from managed metadata as a sorting mechanism. The simple truth and reasoning behind it is our need for old school workflows that modify the title and tagging after the document is submitted. Yes we could incorporate the new "Flows" integration, but much of our SharePoint site was brought over from a legacy on-prem deployment that now has to coincide with what apps and controls MS allows us to have. Instead of using MM, we use separate lists with choices, which allows us to customize the views using grouping and sorting. The final product is a living document repository with a dynamic master document control list (instead of having to use a static excel spreadsheet). We have undergone a few ITIL audits where this type of file management has prevented several non-conformities, where human error and oversight would have occurred without the dynamic structure. (Plus the best part is, with the dynamic headers on all documents pulling from the SharePoint document properties, they will always be printed (if necessary) with the accurate information.) There was heavy setup time on my part (about 70+ hours) but a similar solution through Bamboo will net you around 500$US residual.5.8KViews0likes0Comments
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