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RubyMay
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Joined Oct 17, 2021
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"Sorry we couldn't find your file. Was it moved renamed or deleted?"
I am receiving this message when trying to open a Word document. It is not synced to OneDrive and the file is not on OneDrive at all, just a local file. I have read all previous discussions I can find on this and it was suggested to rename the file and folder it's in. I would do this, except now it appears as though the system has deleted the file from its location. The only way I can get to the file is in word > open as I have it pinned. But of course it doesn't actually 'open', but just takes me to the aforementioned error message. If I right click the pinned document in Word I cannot execute any other actions ie sharing, and opening the file location does open where the file WAS, but it is no longer there. Any help would be greatly appreciated.12KViews2likes9CommentsRe: "Sorry we couldn't find your file. Was it moved renamed or deleted?"
Thanks Deleted, unfortunately since the file has seemingly disappeared from everywhere except the pinned documents in the word program, searching from File Explorer yields no results for the missing file. It must be another error then. Thank you for your suggestions though!8KViews1like0CommentsRe: "Sorry we couldn't find your file. Was it moved renamed or deleted?"
Hi Deleted it was saved in a folder on an external hard drive, so its path was something like F:/MISC/writing. I did not move it to any other folder, so Word shouldn't be behaving like I have. Until it disappeared from everywhere except my pinned documents in the Word 'Open' page, it remained in the same file location it has always been in, which is why this error was so unexpected.9.5KViews0likes2Comments
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