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glennsfield
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Joined May 26, 2021
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Re: New iPad - "Invalid profile" Apple Business manager using Enrollment program tokens
Rudy_Ooms_MVP Hi Rudy, I reassigned them but I believe they were already assigned. Please see screenshot. Interesting, when I connect the iPad to iTunes, it comes up with this now (see screenshot). However, I'm still getting invalid profile error.32KViews0likes1CommentRe: New iPad - "Invalid profile" Apple Business manager using Enrollment program tokens
Rudy_Ooms_MVP Please find enrollment restrictions attached I'm quite certain the devices were assigned to the MDM server beforehand. Just in case they weren't though, is there a way to "reset" and start from scratch? I did try restoring the iPad to factory using iTunes but still the same error. I don't have a Mac unfortunately. Thanks, Glenn33KViews0likes3CommentsRe: New iPad - "Invalid profile" Apple Business manager using Enrollment program tokens
Rudy_Ooms_MVP thanks for your reply. They are enrolled into ABM by the supplier (purchased through Apple Business Store). The token is valid as far as I can see. Additional screenshots provided. I've since tried updating the iPad through iTunes and performed a factory reset. Still the same error.34KViews0likes6CommentsNew iPad - "Invalid profile" Apple Business manager using Enrollment program tokens
Hello, I have recently created an Apple Business Manager account, purchased iPads through the Apple Business Store which linked directly into Devices under business.apple.com devices. I have configured MDM server (Intune) successfully via the Apple Business Manager. Everything seems to be Synced. For example, if I go to Intune, Enroll devices, Enrollment program tokens, I can see the new iPads in "ready to enroll". I've created a Profile and assigned it to the iPads. The state is "Not Contacted" but I figure that's normal until the enrolment is done? I tried enrolling just a single iPad to start with and I'm hitting Invalid Profile (see screenshot). Not sure what I've done wrong. Appreciate some help. Thanks
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