Refund

[Frozen_Cherry]

Unsure on how to fix this and somewhat panicking. I haven't checked my bank in a few weeks as i've been unwell and i noticed that microsoft took $130 out of my bank. I looked it up and cancelled the subscription but it says im not eligible for a refund but in my bank, it says it's still pending so i was wondering can i get my money back? I'm in a tight position at the moment and need it back. cheers.

[#2]

@Frozen_Cherry 

It may be that you are the victim of a scam as I was on 4/8.  Ended up losing $300 from my checking and savings and credit card.  I hope you get a reply because I have not been able to hear from Microsoft at all.

My biggest concern is that I can't get an answer as to have my computer swept clean or what other alternative there is.

jeri500

[#3]

@Frozen_Cherry Hello! This sounds like more of a support question than something someone in the Tech Community can answer. I'd recommend reaching out to support.microsoft.com.

[#4]

@EricStarker
am i able to post somewhere on there?

[#5]

since i've looked it up and haven't been able to find anything so i'd like to contact some sort of help staff/contact email

[#6]

You can reach support through that link. Perhaps through this link more directly? https://support.microsoft.com/en-us/home/expcontact?AppVer=smcexp1&ContactUsExperienceEntryPointAsse...

But if you'd prefer to make a post, you could try doing so here: https://answers.microsoft.com/en-us which is the official Microsoft support community.

[#7]

@Frozen_Cherry 

Please search in your own language

https://support.microsoft.com/pl-pl/account-billing/zwracanie-towar%C3%B3w-kupionych-w-sklepie-micro...

https://support.microsoft.com/pl-pl/account-billing/kontakt-z-pomoc%C4%85-techniczn%C4%85-microsoft-...

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