Forum Discussion

Paula Flores's avatar
Paula Flores
Iron Contributor
Sep 08, 2016

IE V9 error when accessing Tech Community

Is anyone else getting the error "We no longer support Internet Explorer v9 and older. Upgrade to a newer version or use a different browser."? I am running IE11 and this is the only site i get the e...
  • SusanBradleyGeek's avatar
    SusanBradleyGeek
    Sep 15, 2016

    Check to see if you have microsoft.com in your IE compatability tab view.  If it's there, remove it and see if that helps.

    IE 11, no issues here.

Paula Flores's avatar
Paula Flores
Iron Contributor
Sep 15, 2016
Anybody having this issue?
  • SusanBradleyGeek's avatar
    SusanBradleyGeek
    MVP
    Sep 15, 2016

    Check to see if you have microsoft.com in your IE compatability tab view.  If it's there, remove it and see if that helps.

    IE 11, no issues here.

    • Paula Flores's avatar
      Paula Flores
      Iron Contributor
      Sep 15, 2016

      Thanks, Susan; that  helped!

  • SergeiBaklan's avatar
    SergeiBaklan
    MVP
    Sep 15, 2016

    Paula, yes, i have the same. The problem is in compatibility - in my IE11 in Compatibility view settings the "Display Intranet sites in Compatibility view" is on. With this setting Tech Comm recognizes IE11 as IE9, i have no idea why. Thus doesn't work. If switch the setting to off everything is okay.

    In addition - microsoft.com is definitely not in my list of compatibility sites.

    • Paula Flores's avatar
      Paula Flores
      Iron Contributor
      Sep 15, 2016

      Thanks!  My "Display Intranet sites in Compatibility view" was off so I just removed microsoft.com from the list of sites and that helped.

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