I desperately want to use this forum but the site takes forever to load

Brass Contributor

This is my second post about the loading time for the tech community site and I have to highlight it again so someone will improve the horrible user experience I am having.

It takes approximately 20 seconds to load every page.

I have done everything for optimization of the browser. Please see my previous post but here is a video to demonstrate the pain i go thru to get a page loaded.

 

https://app.screencast.com/W1x41SWTinGZl

4 Replies

@the_catfix  

Now I'm writing from a Windows 10 computer and I've noticed that loading the selected profile does take a long time, but the rest of the steps are definitely 2 seconds maximum.

So change your computer 🙂

 

 

I am using Google Chrome and it works fine. I found Edge was slow

@the_catfix 

 

Profiles are much slower to load than we would like, especially if your trying to load the profile of someone who is super engaged on the platform (someone like @A1-A1 ).

I have reviewed our aggregated page load times for the last few weeks and the fast majority of the pages load in 1-5 seconds (the biggest outliers were actually users from specific countries which maybe related to country specific firewalls).

 

The one bit of good news I have for you is we are working on a new update for the platform, which we will share more details shortly, which should speed many pages up significantly. 

@Allen , it looks like we will have new MTC. Update coming this fall is mentioned in every few answers.