Forum Discussion
Is this the right place to raise bugs? Even doc/help bugs?
Is this forum the right place to raise bugs observed in the Sysinternals tools, even doc/help bugs? I'm asking because I had raised one here 3 weeks ago, but there's been no reply or action indicated.
I didn't think to prefix the subject with "BUG:", if that may be expected. And sadly the system here doesn't seem to let me edit a post once made.
I'm also opting not to ask this as a comment on that post: even a simple "ping" would seemingly cause it to no longer appear in the "no replies yet" list--in case that's how some here keep an eye on things. :-)
Is the bug critical? No. And since it's literally about the help ui, that may drop its priority still more--as it's not about functionality of the tool itself. But again is this even the right place to have pointed out the opportunity for improvement?
1 Reply
This forum is suitable for discussing Sysinternals problems, but it is not an engineering issue tracker and it has no response-time commitment. A “BUG:” prefix may help, but it is not a documented requirement. For a documentation or Help-text error, open the exact Microsoft Learn page and use its Feedback control; if that page offers the open-source experience, create the prepopulated documentation issue there. For a tool-functionality defect, keep the original forum post and add the tool name and version, Windows build, minimal reproduction, expected and actual results, and sanitized output or screenshots. Add a comment only when you have new evidence, not merely to change its visibility. If the problem affects production and needs tracked ownership, open a Microsoft support case and reference the forum thread. No reply means only that nobody responded publicly; it does not confirm that engineering accepted, rejected, or saw the report.