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Microsoft

The Microsoft Surface Dock engineering team will soon be rolling out firmware support for Surface Pro X to enable users of the 2-in-1 device to directly run Microsoft Surface Dock Firmware Update. Currently, to update the firmware on Surface Dock, commercial customers can use any supported Surface device including Surface Pro 3, Surface Pro 4, Surface Pro (5th Gen), Surface Pro 6, Surface Pro 7, Surface Laptop, Surface Laptop 2, Surface Laptop 3, Surface Book, Surface Book 2, and Surface Go. The most recent Surface Dock firmware released in October 2019 added support for Surface Pro 7 and Surface Laptop 3. 

 

At this time, running Microsoft Surface Dock Firmware Update on Surface Pro X generates the following error message: “This installation package is not supported by this processor type. Contact your product vendor.”


Upon conclusion of additional engineering work required to enable updating of ARM64 processor-based components, a new version of Microsoft Surface Dock Firmware Update will be released within the coming weeks. In the interim, Surface Dock will still run with Surface Pro X .

 

SurfaceDockFront.png

SurfaceDockRear.png

5 Comments
Visitor

good addition for the surface family

Occasional Visitor

Hi John, do you already have an estimated release? The download offered is still "Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0.msi" Just tried the install and am still getting the error.

Occasional Visitor

Hi John, anything new about this planned update. The "soon" is now already lasting 2 months.

 

Microsoft

The latest version of the tool is available in Surface Tools for IT >> Surface_Dock_FwUpdate_1.53.139_Win10_17763_20.075.44225_0_ARM64.msi (Surface Pro X)

Occasional Visitor

Thanks for the update, but the situation is still unchanged:

_enno_0-1596788987608.png

That's also the result, if you try to install version 1.53.139_Win10_17763_20.075.44225_0_ARM64.msi .

So, what's the benefit of this version for the Surface Pro X, if you cannot even install it?