Ensuring Wi-Fi connectivity for Surface devices across your network
Published Aug 19 2019 08:43 AM 4,865 Views
Microsoft

Here’s a quick summary of Surface engineering recommendations for optimizing wireless connectivity. To stay connected with all-day battery life, Surface devices implement wireless connectivity settings that balance performance and power conservation. To ensure connectivity in demanding mobility scenarios or congested network environments, network admins should configure wireless protocols designed to facilitate roaming. 

 

At a minimum: 802.11r (fast transition) and 802.11k (neighbor reports). And if your mobile workforce uses Surface Go: 802.11v. To learn more, check out Fast Roaming with 802.11k, 802.11v, and 802.11r.

 

Manage access points first

 

An inability to connect to wireless resources is more often due to an access point issue, networking design flaw, or environmental site issue. So ensuring that your network is properly configured to provide users with the best wireless experience is the recommended approach versus attempting to manage user settings on individual devices. To learn more about configuring access points and user settings, see Optimizing wireless connectivity for Surface devices.

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