(Updated Nov 12, 2020)
Heya, Ned here again. Storage Migration Service admins: if you're seeing "Error HRESULT E_FAIL has been returned from a call to a COM component" during transfer validation after installing the November cumulative update, we have a workaround in WAC:
- Install latest SMS WAC tool (1.115 as of today). It will automatically appear in the WAC feed.
- Navigate to the "Adjust Settings" step of the Transfer phase.
- Enable "Override Transfer Validation"
- Proceed with your transfer, either without running "Validate" or running it and ignoring the E_FAIL error.
If you don't see the new checkbox, clear your browser cache & it will appear. Browsers are the absolute worst.
Once you do this, you will be able to ignore the error (which is bogus) and proceed with transfer; this will allow us time to diagnose the real issue and have a real fix inside the Orchestrator itself. We still cannot reproduce this issue ourselves and suspect some networking environment issue in a small subset of customer environments.
Do not uninstall the November update as a workaround. I say again, do NOT do that. The update upgrades your database and cannot be reversed without deleting the DB.
- Ned "Hang in there" Pyle