At Ignite 2020, we announced the private preview of Microsoft 365 Lighthouse. Since then, we’ve been hard at work co-creating with our preview partners to build experiences that will help you succeed in delivering managed security services.
Today we are thrilled to announce the public preview of Microsoft 365 Lighthouse, available to managed service provider (MSP) partners in worldwide geographies serving small and medium-sized businesses that are using Microsoft 365 Business Premium.
Let’s look at how Microsoft 365 Lighthouse can help you to scale the delivery of managed security services. Then we’ll review the capabilities, public preview criteria, and how to get started.
As the world around us changes, so do the security challenges our customers face. Cyber-attacks are on the rise, targeting supply chains and disrupting downstream customers in different countries and across industries. Small and medium-sized businesses are not equipped to handle security threats in-house. They are looking for IT partners to help.
These challenges require MSPs to bring new cybersecurity capabilities to customers, which is a growth opportunity for partners with managed security services.
Microsoft 365 Business Premium brings together productivity and collaboration tools including Office and Microsoft Teams, along with advanced security and management capabilities.
Deploying this comprehensive solution for customers removes the complexity and cost that comes with piecing together disparate productivity and security solutions. Standardizing on a complete productivity solution with integrated security helps to protect customers from:
Microsoft 365 Business Premium gives your customers essential security capabilities in one package.
Building managed services on disparate solutions can add cost and complexity to your business. Each solution requires additional time to skill up technicians. In addition, these unique products are typically not designed to work together, requiring you to create, manage, and support custom solutions. Standardizing customer environments on a consistent technology stack helps to simplify and streamline your operations, cut cost, optimize staff, and free up resources to build value-added services on top of a set of common offers.
That's why more and more partners have been discovering the benefits of rolling out Microsoft 365 Business Premium. As number of customers on this solution has grown, they have been asking for ways to better manage security and device management capabilities across customers—which is where Microsoft 365 Lighthouse comes in.
Let’s look at what Microsoft 365 Lighthouse is and how it can help you secure and manage your Microsoft 365 Business Premium customers at scale.
Microsoft 365 Lighthouse is a unified portal that helps managed service providers to secure devices, data, and users at scale for small and medium sized business customers that are using Microsoft 365 Business Premium. It simplifies onboarding of tenants by recommending security configuration baselines optimized for SMBs and provides management views across your customer environments.
Customer management at scale
Microsoft 365 Lighthouse empowers partners to quickly identify and act on threats, anomalous sign-in, and device compliance alerts. You can configure a set of action-oriented dashboards on the homepage that allow you to identify and focus on customers that are a priority for you. It provides quick contextual links to configuration pages, settings, and documentation that might otherwise take a long time to navigate through.
With Microsoft 365 Lighthouse you can scale the management of your customers, focus on what is most important, quickly find and investigate risks, and get your customers to a healthy and secure state.
Proactive risk management
With Microsoft 365 Lighthouse you can proactively manage risk by frequently monitoring customer tenants in a consistent way. The portal offers simplified views of critical aspects of customer environments that allow you to quickly review, prioritize, and act to resolve alerts, and help ensure each customer has adopted security best practices to mitigate risk. It includes service health updates that help technicians stay informed of service events affecting tenants and proactively reach out to affected customers, helping you to maintain trust and credibility.
Key capabilities in Microsoft 365 Lighthouse that help secure your customers include:
Threat protection and Antivirus
Identity and access management
Standardize configuration using Baselines and Deployment plans
Standardization of security policies also elevates the security of your customers, proactively reducing the risk to their business, and making it simpler to scale your managed service offerings.
There are many policy recommendations for Microsoft 365 services, but until today they have been largely focused on Enterprise customers. We’ve heard from you that the guidance for SMBs doesn’t exist to easily deploy and scale the right security standards. In response, we’ve created a set of best practices optimized for SMBs called Baselines and have made them available to deploy to customer tenants directly from Microsoft 365 Lighthouse.
The default baselines currently available consist of six policies across identity, and devices. They include:
You can use a Deployment plan to implement Baseline configurations to customer tenants that have been onboarded into Microsoft 365 Lighthouse.
Let’s hear from one of our partners, Be-Cloud, who have been standardizing their offers on Microsoft 365 Business Premium and using Microsoft 365 Lighthouse to elevate the security of their customers. You can read the full story here.
WeSafe is an MSP partner based in Sweden primarily serving SMB customers from 20-200 employees. After standardizing their customer offers on Microsoft 365 Business Premium, they saw operational efficiencies which increased profitability by 250 percent over three years. By monitoring and managing its Microsoft 365 Business Premium customer tenants with Microsoft 365 Lighthouse, WeSafe achieves scalability and efficiency, along with increased customer value for even greater profitability. Read more of WeSafe's story here.
Microsoft 365 Lighthouse is available to eligible organizations at no cost, and your participation in this release is key to helping us build a service that will help your business scale and grow.
Let’s talk about eligibility for the public preview to ensure you are the right candidate for Microsoft 365 Lighthouse.
If you meet these criteria, you will find these steps to activate Microsoft 365 Lighthouse in your tenant located at https://aka.ms/M365LighthouseOnboard. You will find more information about the product on the Microsoft 365 Lighthouse section of docs.microsoft.com.
We are excited to put Microsoft 365 Lighthouse in your hands and are looking forward to continuing this journey together. Your feedback is critical to ensure Microsoft 365 Lighthouse helps you scale and grow your business. You can provide feedback in UserVoice or through feedback channels right within the product.
Register to join us for a Microsoft 365 Lighthouse webinar on July 28th at 8am Pacific Time zone, Using Microsoft 365 Lighthouse to Secure and Standardize Microsoft 365 Business Premium Customers. During this session, you will get a deep dive on available scenarios to secure and standardize your customers at scale.
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