Microsoft 365 Lighthouse: A new look and a bright future
Published Mar 19 2024 03:00 AM 3,035 Views
Microsoft

Introducing our new icon

Image of the new Microsoft 365 Lighthouse logoImage of the new Microsoft 365 Lighthouse logo

We’re thrilled to announce that Microsoft 365 Lighthouse has a brand-new icon. As we welcome more and more MSPs to Lighthouse, our new icon helps communicate our product identity and values and helps users easily discover Lighthouse. The icon is inspired by our product name and is a symbol of guidance, security, and innovation. The lighthouse in the icon also evokes the idea of an MSP helping small and medium businesses (SMBs) navigate the complex and dynamic world of cloud computing.

 

The icon consists of three elements: the light beam, the tower, and the base. The light beam represents the MSP's role as a trusted advisor and partner for SMBs, providing them with the best solutions and services to meet their needs and goals. The tower represents the MSP's expertise and knowledge, as well as the Lighthouse platform that helps them to efficiently and securely manage their customers' cloud environments. The base represents the SMBs—the foundation of the MSP's business and the engine of the economy.

 

We hope you like our new icon as much as we do. We believe it reflects our vision and mission to empower MSPs to grow their business and deliver managed services to customers at scale. Starting this month, you’ll see our new icon across various Microsoft portals and platforms, including the Microsoft 365 app launcher and Microsoft 365 admin center. This will make it even easier for you to find and access Lighthouse.

 

What's new and What's next for Microsoft 365 Lighthouse

Our new icon isn’t the only thing we’re excited about. We’ve been working hard to enhance Lighthouse and add new features and capabilities to help MSPs grow their business and deliver value to their customers.

 

In our earlier Microsoft 365 Lighthouse: 2023 Year in Review blog post, we gave you a sneak peek at features coming in early 2024. Here are some of the highlights of what we released and what we’re working on:

 

What’s new in Lighthouse:

  • Microsoft Copilot opportunities: We added Microsoft Copilot opportunities to Sales Advisor to help you identify customers who are eligible to buy Microsoft Copilot for Microsoft 365. In addition to the Copilot opportunities, we'll be adding other insights to Lighthouse to help you determine how to get your customers set up and ready to engage with Copilot.
  • Track upcoming subscription renewals: To help you prioritize and drive subscription renewal discussions more effectively with customers, we added a page that lets you track customer subscriptions that are expiring within the next 90 days. You can prioritize customer outreach through sorting and filtering, and you can optimize your renewal conversations with contextual recommendations to support your customers’ continued success and growth.

What’s next in 2024:

  • Monitor the health of all your customers: Use Lighthouse to support all of your customers, including those with Microsoft 365 Business Basic, Microsoft 365 Business Standard, and many more licensing SKUs. Coming soon, we'll add multi-tenant customer apps and services usage insights to help you proactively identify customers with poor usage health that you can engage with to improve customer success. In addition, we're working on functionality to manage Microsoft 365 application currency and Office builds to help you ensure your customers have the latest and greatest updates across day-to-day applications like Word, Excel, PowerPoint, OneNote, and more.
  • User offboarding capabilities: Lighthouse will soon help you simplify the offboarding of users by guiding you through the process and providing recommended actions, such as blocking the user's sign-in, revoking their licenses, delegating their mailbox access, and more. From the new Offboarded users page, you can also track the progress and status of the offboarding tasks for the users you offboard.
  • Default baseline expansion: We’re restructuring and doubling the number of tasks in the default baseline to take advantage of the full value of Microsoft 365 and raise the standard for tenant configurations that keep your customers safe, secure, and productive. This will help boost your security posture and bring a more comprehensive defense against potential vulnerabilities.
  • Role-based access control: We're adding a role-based access control (RBAC) model that allows you to manage partner tenant permissions in Lighthouse. Lighthouse RBAC roles allow administrators to define and enforce what users can see and do in Lighthouse. We've already added the Lighthouse Account Manager role so administrators can manage user access to Sales Advisor directly from Lighthouse. Stay tuned for additional RBAC roles coming soon.
  • Opening up Lighthouse to Indirect providers: We’re working to make Lighthouse available to indirect providers so they can manage their direct-bill customers. Starting with Sales Advisor, which will be available to indirect providers in a couple of months, indirect providers will have access to recommendations to drive business growth and retention. Later in the year, indirect providers will be able to leverage all features in Lighthouse to keep their Microsoft 365 direct-bill customers safe, secure, and productive.

These are just some of the things we're working on to make Lighthouse the best tool for managing and securing all your Microsoft 365 customers. We're always listening to your feedback and are committed to delivering the features that you need and want. If you have comments or questions, or if you want to share your success stories and feedback, contact us at aka.ms/lhfeedback.

 

We're excited about the future of Lighthouse and we hope you are too.

 

Join us

If you're an MSP, we invite you to join us and discover how Lighthouse can help you grow your business and securely manage your SMB customers. Start using Lighthouse today by visiting lighthouse.microsoft.com. If you haven’t visited Lighthouse in a while, sign in and check out all the new features we’ve recently added.

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Last update:
‎Mar 18 2024 11:48 PM
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