We are enhancing our tenant management capabilities in Microsoft 365 Lighthouse to help Managed Service Providers (MSPs) deliver services at scale across their small and medium-sized business (SMB) customers. These changes improve the usability of the Tenants page and help partners understand their customers’ current management status in Lighthouse.
Now, Lighthouse partners can use the Tenants page to see a detailed view across their SMB customers, including the status of Lighthouse management, delegated access, and deployment plans. Users can easily filter based on any of these fields or tenant tags. We’ve also updated the column options so that Lighthouse users can now customize their tenant view and search based on tenant domain name or tenant ID.
An image of the Microsoft 365 Lighthouse tenant page showing Choose columns options: Tenants, Tenant Domain, Tenant ID, Lighthouse Management, Delegated access, Baseline, Deployment status, and Tags.
Recommendations to expand Lighthouse management
The Tenants page now provides recommendations on how to access the full power of Lighthouse for every customer tenant. Since customer tenants must meet a set of onboarding requirementsto take advantage of the suite of Microsoft 365 Lighthouse monitoring and management capabilities, we’ve added a recommendation flyout to provide insights for each customer tenant.
Partners can access the recommendations flyout from the Tenants page by selecting the Lighthouse management state. This flyout expands for each onboarding requirement to show the detailed status and recommended next steps to achieve full, active management in Lighthouse.
An image of the Microsoft 365 Lighthouse tenant page and the customer requirements flyout which highlights the Lighthouse management status and Requirements for the example Tailwind Trader tenant.
Realizing the full value of Lighthouse
We’ve added these insights to help MSPs move their customers to a fully managed state in Lighthouse. We know the secret to scaling is standardizing the customer stack and your management practice. This is what Microsoft 365 Lighthouse is about. Lighthouse enables MSPs to proactively identify issues with their customers and allow them to get ahead on a resolution before the customer needs to raise it.
Moving customers into a fully managed Lighthouse state allows the MSP to take advantage of the full suite of scenarios for managing device compliance, users, and threats across tenants. Lighthouse allows you to regularly review the status of your customer base and prioritize action to quickly resolve customers that need attention and help ensure customers have adopted security baselines to mitigate risk.
By leveraging the powerful features and benefits of Microsoft 365 Lighthouse, MSPs can securely and effectively manage SMB customers at scale, helping them build successful, long-lasting relationships with their customers.
To learn more about Microsoft 365 Lighthouse features, check out these interactive guides: