Skype for Business web app does not recognise webcam

Copper Contributor

The desktop apps for Skype and Skype for Business recognise my camera without any issues, but when I accept a meeting invitation using the Skype for Business web app (tested on Chrome and Microsoft Edge, both on Windows 10 - fully up-to-date), I can't access my camera, nor can I select any cameras from the video settings menu during the meeting. The app thinks I don't have any cameras installed.

 

I've tried 2 different webcams, which both work perfectly in other conferencing apps, but SFB web app gives me the same error each time.

 

I've also made sure that all browsers and web apps have access to all webcams.

 

Can you help me with this issue?

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