Hi all - My name is Nick Suter; I am a Program Manager for the Customer Engagement and Adoption team, within Skype for Business. I have been at Microsoft for the past 10 years - all with the Skype for Business group. Well, we started as Office Communications Server, then Lync and now Skype for Business. My passion lies with connecting to our users, understanding their current needs and painpoints and then working to help solve or ease the pain. To that end, I wanted to share a set of important resources we have for our Skype for Business users: Quick Start Guides. You can download our Skype for Business Quick Start Guides here: https://docs.com/OfficeTraining/9869/skype-for-business-quick-start-guides A couple of points about this resource: Print these out - use these as a ready reference when you are using Skype for Business Top 3-5 things - these are not a cumulative training resource; they are not designed that way. We use these to outline the 3-5 things that you need to know to get up and running with the product as quickly as possible Small, snackable - these are small by design; we want to keep it short and give you immediate relief and skills with Skype for Business Ever growing - we have six (6) cards today, but are looking to grow the library we have I encourage you to download and start using these guides. Once you have tried them out, let me know what you think and what else we can create a quick start guide for. I am looking forward to hearing back! Thanks! Nick Suter Program Manager | Customer Engagement and Adoption

Hi John - Great question! Yes, these resources will remain consistent; we will add to them as needs arrise. For example, we are working on a quick start guide for the Mac client. The goal is to have this in place for Launch, if not slightly after. When finished, this quick start guide will be added to the library I referenced below. Thanks! Nick Also - if there are needs for other quick start guide resources, let us know. would love to see the needs of the community and fill those as needed.

Am I missing something? It's now September 2017 and I can't see any quick start guides for the Mac client.Mac users seem to be very poorly supported. Despite reading various sets of release notes, client comparisons etc, I (and my colleagues) can't figure out how to do basic things in the Mac client. We don't know if this is because of the way our SFB system is configured, or if the Mac client simply doesn't support what we're trying to do, or if we need to change our Outlook settings. We're a small group of Mac users in an organisation of Windows users. Our IT team is Windows-focused and hasn't been able to help us resolve things.

Hi Mike - I talked with the team building our quick start guides and they have moved them here: https://support.office.com/en-us/article/Skype-for-Business-2016-Quick-Start-2da94a13-6d16-4d67-adf3-439f2b946994 Have a look and let me know what you think. Thanks! Nick

Thanks, Nick, for these excellent resources! I'm wondering if they'll remain consistent with the addition of Skype4B Mac next month.

Super excited for SFB on my Mac

Nick Suter

Former Employee

Sep 27, 2016

Introduction and Skype for Business Quick Start Guides

Hi all -

My name is Nick Suter; I am a Program Manager for the Customer Engagement and Adoption team, within Skype for Business. I have been at Microsoft for the past 10 years - all with the Skype for Business group. Well, we started as Office Communications Server, then Lync and now Skype for Business. My passion lies with connecting to our users, understanding their current needs and painpoints and then working to help solve or ease the pain.

To that end, I wanted to share a set of important resources we have for our Skype for Business users: Quick Start Guides.

You can download our Skype for Business Quick Start Guides here: https://docs.com/OfficeTraining/9869/skype-for-business-quick-start-guides

A couple of points about this resource:

Print these out - use these as a ready reference when you are using Skype for Business
Top 3-5 things - these are not a cumulative training resource; they are not designed that way. We use these to outline the 3-5 things that you need to know to get up and running with the product as quickly as possible
Small, snackable - these are small by design; we want to keep it short and give you immediate relief and skills with Skype for Business
Ever growing - we have six (6) cards today, but are looking to grow the library we have

I encourage you to download and start using these guides. Once you have tried them out, let me know what you think and what else we can create a quick start guide for.

I am looking forward to hearing back!

Thanks!

Nick Suter

Program Manager | Customer Engagement and Adoption

client

Skype for Business Adoption

training

12 Replies

kjegran99
Copper Contributor
Nov 26, 2018
Hi.

You can download our Skype for Business Quick Start Guides here: https://docs.com/OfficeTraining/9869/skype-for-business-quick-start-guides

The link is not working so i cannot find the guide.

Could you send me in the right direction?

Regards
Kjetil
Balal Ahmad
Copper Contributor
Feb 20, 2018
Spoiler
unable to download quick start guides for SFB in English

hi i got these links from somewhere but for english this is not working , other languges are ok , can anyone give me link for the same ?

(English) https://docs.com/OfficeTraining/9869/skype-for-business-quick-start-guides?fromAR=1

Skype for Business Quick Start Guides.docx145 KB
- Shaafi Davids
  Copper Contributor
  Apr 17, 2018
  Hi,
  Found this...
  
  https://support.office.com/en-us/article/quick-reference-cards-about-lync-3da2b022-3951-4f43-b154-227b7b720bd0?ui=en-US&rs=en-US&ad=US
Anonymous
Feb 05, 2018
Thanks for the resource but strangely the link takes me to my Onedrive account online. No download. In fact any link starting with docs.com goes to my OneDrive online account. Weird. I can download all the other languages, just not English.

Thanks for trying. I hope it works for others,

Tim
Mike Smith
Copper Contributor
Oct 02, 2017
Docs.com is being retired December 15, 2017 and all content deleted. Will these guides be migrated to another site? When?
- Nick Suter
  Former Employee
  Oct 03, 2017
  Hi Mike -
  
  I talked with the team building our quick start guides and they have moved them here: https://support.office.com/en-us/article/Skype-for-Business-2016-Quick-Start-2da94a13-6d16-4d67-adf3-439f2b946994
  
  Have a look and let me know what you think.
  
  Thanks!
  
  Nick
  - t short
    Copper Contributor
    Dec 21, 2017
    Hello Nick Suter - thank you for the pointer to the new location of the quick start guides - very helpful. We're also looking for SfB posters that could be used in an office environment to raise employee awareness and encourage use of SfB. I've seen them on the web, but can't find anything downloadable from Microsoft.
    
    Are you aware of anything like that? Thanks!
    
    Tom
Jon Barr Jr
Copper Contributor
Sep 29, 2016
Super excited for SFB on my Mac
- Lynn Stephenson
  Copper Contributor
  Sep 15, 2017
  Am I missing something? It's now September 2017 and I can't see any quick start guides for the Mac client.
  
  Mac users seem to be very poorly supported. Despite reading various sets of release notes, client comparisons etc, I (and my colleagues) can't figure out how to do basic things in the Mac client. We don't know if this is because of the way our SFB system is configured, or if the Mac client simply doesn't support what we're trying to do, or if we need to change our Outlook settings. We're a small group of Mac users in an organisation of Windows users. Our IT team is Windows-focused and hasn't been able to help us resolve things.
  - Nick Suter
    Former Employee
    Oct 03, 2017
    Hi Lynn -
    
    I have checked with the team building our quick start guides and they are working on a final review for the Mac guides... Hoping to have them out in the next couple of weeks. Apologies for the delay.
    
    Thanks!
    
    Nick
John Egleston
Iron Contributor
Sep 28, 2016
Thanks, Nick, for these excellent resources!

I'm wondering if they'll remain consistent with the addition of Skype4B Mac next month.
- Nick Suter
  Former Employee
  Sep 28, 2016
  Hi John -
  
  Great question! Yes, these resources will remain consistent; we will add to them as needs arrise. For example, we are working on a quick start guide for the Mac client. The goal is to have this in place for Launch, if not slightly after.
  
  When finished, this quick start guide will be added to the library I referenced below.
  
  Thanks!
  
  Nick
  
  Also - if there are needs for other quick start guide resources, let us know. would love to see the needs of the community and fill those as needed.

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Introduction and Skype for Business Quick Start Guides

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