Forum Discussion

MurtyAdd's avatar
MurtyAdd
Icon for Microsoft rankMicrosoft
Dec 17, 2018

Contacts option is not showing in Skype for Business

I am using both skype and Team side by side but with the latest update in Teams I am unable to see Contacts option in Skype. I tried reinstalling and install again but still no luck. I can use teams but main problem is it is not showing accurate status of the members hence skype is required for me. How to get the contacts option back? 

7 Replies

  • Skype will show 3 options just below our name and status but for me Contacts option is completed removed. I can see conversations and Meetings Icons. In addition to this once I click on settings it is showing only 5 options (General, Personal, Audio Device, Video Device, Skype Meetings) but in general it should be more than 5. Sorry, somehow I am unable to paste the screenshot.
    • Anonymous's avatar
      Anonymous

      Which client to you have ? 32/64 ?

      Did you downloaded the client from the O365 center ? if so, you have the 32Bit.
      Can you try the 64bit ?

      In the software center you can also find 2015 version.

      Can you try installing that ? and also the 32/64 versions of this 2015 version ?

  • Anonymous's avatar
    Anonymous

    Hi,

     

    Do you mean that you can't see availability status of the users ?

    Can you post a screen capture of the problem ?

     

     

    • PeterJ07193's avatar
      PeterJ07193
      Copper Contributor

      Deleted I have the exact same problem. I can only see previous calls and calendar. The Contact tab i gone.

      • GaryKnott's avatar
        GaryKnott
        Copper Contributor

        I have the same issue in Skype for Business. I also have Teams but none of my clients do so I want to use Skype for Business. Unfortunately the contacts icon is not showing there so I can't invite anyone.

        PeterJ07193 

Resources