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MurtyAdd's avatar
MurtyAdd
Icon for Microsoft rankMicrosoft
Dec 17, 2018

Contacts option is not showing in Skype for Business

I am using both skype and Team side by side but with the latest update in Teams I am unable to see Contacts option in Skype. I tried reinstalling and install again but still no luck. I can use teams ...
contacts
Deleted's avatar
Deleted
Dec 17, 2018

Hi,

 

Do you mean that you can't see availability status of the users ?

Can you post a screen capture of the problem ?

 

 

PeterJ07193's avatar
PeterJ07193
Copper Contributor
May 17, 2019

Deleted I have the exact same problem. I can only see previous calls and calendar. The Contact tab i gone.

  • GaryKnott's avatar
    GaryKnott
    Copper Contributor
    Dec 14, 2019

    I have the same issue in Skype for Business. I also have Teams but none of my clients do so I want to use Skype for Business. Unfortunately the contacts icon is not showing there so I can't invite anyone.

    PeterJ07193 

  • Deleted's avatar
    Deleted
    Jun 04, 2019

    PeterJ07193 

    Hi peter, it seems that your tenant is upgrade to teams and this is why SFB is looking "strange".

    Goto to your O365 with Global Admin account
    > navigate to team admin center
    > Orgwide setting
    > check if you have an option to change the coexistance to Islands or to SFB Only.
    If not than your tenant has upgraded and you will have to apply through your customer service for a rollback which will last 30 day which after that Team will be permanent.

    Having said that - Team is going to replace skype permanently.
    https://social.technet.microsoft.com/wiki/contents/articles/40263.microsoft-teams-replacing-the-skype-for-business-client.aspx

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