Forum Discussion
Skype is showing incorrect offline days information
Hi Oleg,
I have came across this issue several times with on-premise deployments, it is fixable on-premise with a server update and Microsoft is looking into the issue (if you are unlucky enough to experience this in Skype for Business Online).
https://support.microsoft.com/en-us/help/3056287/lastactive-attribute-provides-inaccurate-information-about-a-user-s-st
Thanks
Barry
Just received a followup email and they have linked an incident number which was a month or so ago. But the issue was with users still showing as Online when they have logged off (it was related to Teams usage along with Skype). So, support have found unrelated ticket and decided to close my case.. Great. Instead of telling me how important is for me to give them more stars on the feedback form maybe they should pay more attention. As i'm not a native English speaker i didn't catch this misinterpretation during the call and only saw it in the email (that's why i prefer email to calls).
Reopened the case and another support specialist confirmed it is a known issue with no known time frame for a fix. He also gave me a link for how to disable showing of days, so it would just show offline. I think i will not do this for now. Maybe it will get fixed at some point. Maybe.