Forum Discussion
Set Our Own On Hold Music
Our President has asked that our on hold music be changed. I have a track that we have permission from to use from our campus jazz. I am having difficulty to figure out how to get the new track to be recognized. I thought I had it figured out that I could simply swap out the file with the new file, but of course it was not that easy. I found the file we hear now located in:
C:\Program Files\Skype for Business Server 2015\Application Host\Applications\Call Park\Media\cpsmoh.wma
So, I swapped it out with another file, but does not appear to resolve the issue. Still hear the same music when on hold. Digging further, I found the following steps which I tried and still not working:
Set-CsClientPolicy Global -EnableClientMusicOnHold:$TRUE
$a = Get-Content -ReadCount 0 -Encoding byte “path to file"
Set-CsCallParkServiceMusicOnHoldFile -Service ApplicationServer:sk.ourserver.edu -Content $a
Still cannot get it to work. Still hearing the default hold music. I found the above steps on some blog sites, but also tried information I found on some Microsoft sites. Still no luck. Any help is appreciated.
We are a hybrid set up with Skype for Business. Any help to change over our would be appreciated.
Thank you!
John
10 Replies
Does anyone else have any ideas on making this work? I was hoping to have this in place by Monday, but still struggling to get it to work. I thought I would need to do the change on our main Skype server, but maybe it needs to be done on one of the other servers.
Any assistance would be appreciated.
John
Any help on this issue? Anyone else gone through the same thing? Any hints? Help!
The trick to this usually is that you need to push the file out to your users PCs and then specify a local path that is consistent across all the users PCs.
-jonmck
George,
Thanks for the reply. I tried doing it globally, but still not working. I cannot get it to recognize the new sound file I put into place. What am I missing? Did I have the correct steps with the commands that were issued or do you have additional information on this process?
John
