Forum Discussion
Set Our Own On Hold Music
Any help on this issue? Anyone else gone through the same thing? Any hints? Help!
The trick to this usually is that you need to push the file out to your users PCs and then specify a local path that is consistent across all the users PCs.
-jonmck
Jonathan McKinney, thank you! I was trying to set it globally which is looks like how it is set currently as the setting is greyed out within the Skype for Business client to set hold music. Do you have steps if I want to try what you are recommending? I am happy to give it a try as I have a location I can place an audio file that all of users can access.
Thank you!
John
This blog I found should help... I think the big difference is the path you were doing was on the server and not the client machine
http://skype4businessinsider.com/skype-for-business/how-to-set-on-hold-music-in-skype-for-business/
-jonmck
This did lead me to try to restart the service for "Skype for Business Server Call Park" which now it appears the music I created is working for call park, but still nothing for calls that are simply placed on hold. I did not see restarting the service mentioned in the blogs I found or the one you had sent me to. Any ideas if there is another service that needs to be restarted? If so, what is the service?
Thank you!
John