Forum Discussion

Steel Contributor

Dec 23, 2016

Solved

Polycom VVX 600 and MFA

Has anyone had any luck with the Polycom VVX 600 and signing into S4B when you have MFA enabled on your account? Or for that matter any polycom device? I've tried app passwords and those don't seem...

devices

Jason Carpenter
Jan 29, 2017
Actually, it turns out I found the steps that Scott mentioned at the following article -- http://blog.schertz.name/2016/12/polycom-ucs-5-5-for-vvx-phones/.

It looks like the new 5.5.1 software has a 'Web Sign-In' option that Scott mentioned. On my phone I chose 'Sign-In' and was given the option for 'Web Sign-in'. It stepped me through a process with a url and access code that successfully tied the phone to my account.

Now my Polycom phone is working with my Office 365 tenant with MFA enabled.

Jason Carpenter

Copper Contributor

Jan 29, 2017

Actually, it turns out I found the steps that Scott mentioned at the following article -- http://blog.schertz.name/2016/12/polycom-ucs-5-5-for-vvx-phones/.

It looks like the new 5.5.1 software has a 'Web Sign-In' option that Scott mentioned. On my phone I chose 'Sign-In' and was given the option for 'Web Sign-in'. It stepped me through a process with a url and access code that successfully tied the phone to my account.

Now my Polycom phone is working with my Office 365 tenant with MFA enabled.

BenStegink

Steel Contributor

Jan 30, 2017

Thanks! Having to reset everyting to get the option how to log on was the piece I was missing. My account was already in there, so I've never seen the option to log in via the web. I'll try to reset everything tonight and see if I can get the option of how to log in to display :)

I'll let you know what I find! Thanks again for the link!

~Ben