external user friendly Skype connectivity testing

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Super Contributor

For an SfB on premise deployment, we are looking for a way for external SfB meeting participants to verify either their SfB client or the web app is configured correctly and is going to provide proper connectivity to upcoming meetings. A good solution would potentially show green check marks next to audio, video and application sharing modalities, or a red 'x' with tips when there are issues found.

 

I wonder if the Audio Test Service has an external facing component that could be somehow utilized in this manner?

 

There used to be a hospital that had a web page like this, so I know it's possible, but I can no longer find that page to give as an example. WebEx has something like this - https://www.webex.com/test-meeting.html# , hoping there can be a solution for SfB as well.

6 Replies

Found this:

https://its.uiowa.edu/support/article/104972

 

So for me the easiest way would be if you create a user with a percistent meeting ID, then edit the default meeting invitation text for your users to containt something like this:

"To test if your computer is ready to join a Skype for Business meeting, try opening our test meeting Link."

Then add one link for Skype for Business web application test meeting and one for Skype for Business Client test meeting.

 

I know you can do some basic invite editing out of the box, but this one from Modality Systems looks good:
https://www.modalitysystems.com/software/custominvite

That page from the University of Iowa is great!  It's not quite what I was looking for, but it's a good idea starter.  

Wonder if you could create an alias for the Audio Test Service.  When I search for it in my Mac client I also see the RtcApplication-(a load of numbers).  Wonder if you can find that user in PowerShell and give it a sip alias for external users can dial it?

 

It is possible with another application, I guess something like this would be good but it's not just the test call service, it's a whole platform.  https://www.youtube.com/watch?v=yWVMgCaVNMs 

Here is a quick demonstration using the Pexip Test Call Service. Can be used with WebRTC/ORTC, Skype for Business or VTC Room Systems

Another option is the Skype Consumer call testing service - that's at echo123@skypeids.net - I've found it to work consistently as long as the deployment / tenant has Skype connectvity configured appropriately.

Was thinking about that one, but that only solves it for people with a Skype for Business client and useraccount. Tried to look trough the Skype for Business API, but couldnt find anything. Would be neat if you could make a testwebpage like Daniel described. Check if camera ect is connected , then a short video/audio recording and playback. But for now i guess there is not a way to contact the audio test service withour a client and useraccount?

Didnt you start in the engineering department Jamie? ;)