Forum Discussion

Daniel Brim's avatar
Daniel Brim
Copper Contributor
Jul 03, 2018

Secure score not updating

After making a few changes and waiting 24 hours, the secure score was updated on the security  and compliance dashboard but not the secure score dashboard. I attached some photos of what I mean,   ...
  • Hi Daniel,

     

    If this is not fixed yet, please use the feedback button in Secure Score (look in bottom right of the screen)and let us know.  Doing this gives us your tenant information so we can investigate this.

     

    Thanks!

Resources

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Brim","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-6.svg"},"rank":{"__ref":"Rank:rank:37"},"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-07-03T11:35:45.803-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:211831":{"__typename":"ForumTopicMessage","uid":211831,"subject":"Secure score not updating","id":"message:211831","revisionNum":1,"author":{"__ref":"User:user:161696"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:SecurityandCompliance"},"conversation":{"__ref":"Conversation:conversation:211831"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:211831"},"body@stripHtml({\"truncateLength\":200})":" After making a few changes and waiting 24 hours, the secure score was updated on the security  and compliance dashboard but not the secure score dashboard. I attached some photos of what I mean,   ...","body@stringLength":"1316","rawBody":"

After making a few changes and waiting 24 hours, the secure score was updated on the security  and compliance dashboard but not the secure score dashboard. I attached some photos of what I mean,

 

This is from the security and compliance dashboard 

 

And this is from the secure score dashboard

I have tried multiple browsers and cleared cache, cookies, etc

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himanshusingh, let me add in Chris Hallum who might be able to assist as he is now the Secure Score product manager.

","body@stringLength":"519","rawBody":"

, let me add in  who might be able to assist as he is now the Secure Score product manager.

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Hi Daniel,

\n

 

\n

If this is not fixed yet, please use the feedback button in Secure Score (look in bottom right of the screen)and let us know.  Doing this gives us your tenant information so we can investigate this.

\n

 

\n

Thanks!

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2018-07-05T08:38:55.966-07:00","lastPublishTime":"2018-07-05T08:38:55.966-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":32539},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"readOnly":false,"editFrozen":false,"body@stringLength":"271","rawBody":"

Hi Daniel,

\n

 

\n

If this is not fixed yet, please use the feedback button in Secure Score (look in bottom right of the screen)and let us know.  Doing this gives us your tenant information so we can investigate this.

\n

 

\n

Thanks!

","customFields":[]},"ModerationData:moderation_data:407670":{"__typename":"ModerationData","id":"moderation_data:407670","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:404883":{"__typename":"ModerationData","id":"moderation_data:404883","status":"APPROVED","rejectReason":null},"User:user:315856":{"__typename":"User","id":"user:315856","login":"himanshusingh","uid":315856,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-5.svg"},"rank":{"__ref":"Rank:rank:37"},"email":"","messagesCount":3,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-08T02:54:17.049-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"followersCount":null,"solutionsCount":0,"ssoId":null},"ModerationData:moderation_data:213360":{"__typename":"ModerationData","id":"moderation_data:213360","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:212848":{"__typename":"ModerationData","id":"moderation_data:212848","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:212848":{"__typename":"ForumReplyMessage","id":"message:212848","revisionNum":1,"uid":212848,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SecurityandCompliance"},"conversation":{"__ref":"Conversation:conversation:211831"},"subject":"Re: Secure score not updating","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:212848"},"body":"

Here is what it looks like now, the last change was made July 3rd. It looks like it did eventually update but they are still out of sync.

 

Security and compliance dashboard

 

Secure score dashboard

","body@stringLength":"1071","rawBody":"

Here is what it looks like now, the last change was made July 3rd. It looks like it did eventually update but they are still out of sync.

 

Security and compliance dashboard

 

Secure score dashboard

","author":{"__ref":"User:user:161696"},"isEscalated":null,"parent":{"__ref":"AcceptedSolutionMessage:message:212474"}},"ForumReplyMessage:message:213360":{"__typename":"ForumReplyMessage","id":"message:213360","revisionNum":1,"uid":213360,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SecurityandCompliance"},"conversation":{"__ref":"Conversation:conversation:211831"},"subject":"Re: Secure score not updating","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:213360"},"body":"

Hi Daniel,

\n

 

\n

If you can file feedback via Secure Score that would be great.  I check my demo tenant this morning and I don't see this issue so it might be something localized to your tenant.

","body@stringLength":"221","rawBody":"

Hi Daniel,

\n

 

\n

If you can file feedback via Secure Score that would be great.  I check my demo tenant this morning and I don't see this issue so it might be something localized to your tenant.

","author":{"__ref":"User:user:51275"},"isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:212848"}},"ForumReplyMessage:message:404883":{"__typename":"ForumReplyMessage","id":"message:404883","revisionNum":1,"uid":404883,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SecurityandCompliance"},"conversation":{"__ref":"Conversation:conversation:211831"},"subject":"Re: Secure score not updating","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:404883"},"body":"

Hi Anthony Smith (A.J.)

Secure score is not updating for below mentioned actions:

 

Require mobile devices to use alphanumeric password. fail Policy already in place
Review blocked devices report weekly to verify after 48 hours 01-04
Activate mobile device management services fail already activated
Require mobile devices to use encryption to verify after 48 hours 01-04
Require mobile devices to lock if inactive
Require mobile devices to manage email profile
Require mobile devices to have minimum password length
Require mobile devices to never expire passwords
Require mobile devices to use a password
Reduce mobile device password re-use
Require mobile devices to block access and report policy violations
Block jail broken or rooted mobile devices from connecting
Do not allow simple passwords on mobile devices
Require mobile devices to wipe on multiple sign-in failures
Activate Information Rights Management (IRM) services failed
Do not use mail forwarding rules to external domains
Review malware detections report weekly
Use non-global administrative roles
Set up Office 365 ATP Safe Attachments
Set up Office 365 ATP Safe Links to verify URLs
Enable self-service password reset updated on 02-04
Set up versioning on SharePoint online document libraries
Set outbound spam notifications

 

 

I have file a feedback using securescore portal. COuld you please assign someone to look into it?

","body@stringLength":"1785","rawBody":"

Hi 

Secure score is not updating for below mentioned actions:

 

Require mobile devices to use alphanumeric password. fail Policy already in place
Review blocked devices report weekly to verify after 48 hours 01-04
Activate mobile device management services fail already activated
Require mobile devices to use encryption to verify after 48 hours 01-04
Require mobile devices to lock if inactive
Require mobile devices to manage email profile
Require mobile devices to have minimum password length
Require mobile devices to never expire passwords
Require mobile devices to use a password
Reduce mobile device password re-use
Require mobile devices to block access and report policy violations
Block jail broken or rooted mobile devices from connecting
Do not allow simple passwords on mobile devices
Require mobile devices to wipe on multiple sign-in failures
Activate Information Rights Management (IRM) services failed
Do not use mail forwarding rules to external domains
Review malware detections report weekly
Use non-global administrative roles
Set up Office 365 ATP Safe Attachments
Set up Office 365 ATP Safe Links to verify URLs
Enable self-service password reset updated on 02-04
Set up versioning on SharePoint online document libraries
Set outbound spam notifications

 

 

I have file a feedback using securescore portal. COuld you please assign someone to look into it?

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@Chris Hallum,


Could you please assign someone to look into the issue I have reported.

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@Chris Hallum,

Can anyone look into the issue?

 

Secure score is not updating for below mentioned actions:


Activate Information Rights Management (IRM) services
Do not use mail forwarding rules to external domains
Review malware detections report weekly
Use non-global administrative roles
Set up Office 365 ATP Safe Attachments
Set up Office 365 ATP Safe Links to verify URLs
Enable self-service password reset 
Set up versioning on SharePoint online document libraries
Set outbound spam notifications

 

 

I have filed a feedback using securescore portal. Could you please assign someone to look into it?

 

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himanshusingh 

 

I am having the same issues, and I also submitted feedback in the Secure Score portal.

 

Specifically, it does not appear to score:

 

Require MFA for all users (perhaps it doesn't like that I do it via Conditional Access policies)

Turn on mailbox auditing for all users

Set up Office 365 ATP Safe Attachments
Set up Office 365 ATP Safe Links to verify URLs

 

I'm sure there are more, but those are the most obvious ones.

 

I'm also stymied by the \"not scored\" text. For example, I turned on outbound spam notifications long ago. Secure Score gives me no points for it. If I click \"Apply\" on that item, it shows me the address that's already set to receive outbound spam notifications, and I click ok. It then says:

Set outbound spam notifications [Not Scored] Complete

Your score will increase by 15 points within 24 hours (Given that the control is scored.)

 

I... have no idea what this means. It is not scored. It is worth 15 points, and I will get those points if the control is scored. Huh?

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Chris Hallum 

 

Just looking to see if there is an update on this.  I am seeing the same issue in relation to:

 

Set up Office 365 ATP Safe Links to verify URLs
Set up Office 365 ATP Safe Attachment policies

 

not scoring and both policies have been in place for some months now.

 

thanks,

David

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