A user's Azure MFA Authentication methods shows differently to admins

Iron Contributor

Hi Folks, 


Is there a reason why Azure user's MFA registered authentication methods shows differently to admins?  A user can see all his registered methods through the security info but azure admins sees only a single method. Tried a resetting MFA and even with a brand new set of users/admins but its all behaves the same. Any ideas appreciated ! 


Admin View - AAD Portal 



User View 


3 Replies
best response confirmed by Manoj Karunarathne (Iron Contributor)
It's normal that admins don't see the Authenticator app for a user.
You can retrieve this through Powershell:
In addition to the previous reply you can read more about it in the attached link. As you’ll see the information is ”kept private” as default.

Thanks for the prompt response @ChristianBergstrom @Thijs Lecomte  Appreciate it !