Forum Discussion
SDS Profile removing all members
As of about 5pm yesterday one of our three SDS profiles started removing all members from all teams it manages. We have not been able to identify why it's doing this.
3 Replies
- https://edusupport.microsoft.com/support#message-36
- Same here! Of 2 SDS profiles, one has removed members and owners from the teams managed by SDS. I have read there was an issue with SDS, but service was restored now. However not here. See (All admins may notice data from PowerSchool or OneRoster providers is not being synced in School Data Sync (SDS) OE220704)
We are still recovering from it, its been a long tiring weekend.
It turns out one of our admins ran a graph start command which was for CSV profiles while the profiles we run are API. This started the profile incorrectly and it pulled null data from our SIS which led it to remove all our staff and students from the teams. On top of that the API is full of bugs and takes at least 24hrs to even consider starting.
We are scrambling to script our staff and students back in while SDS does its own thing.
