Aug 21 2020 12:21 PM
As of about 5pm yesterday one of our three SDS profiles started removing all members from all teams it manages. We have not been able to identify why it's doing this.
Aug 24 2020 12:35 AM
Aug 24 2020 12:41 AM
We are still recovering from it, its been a long tiring weekend.
It turns out one of our admins ran a graph start command which was for CSV profiles while the profiles we run are API. This started the profile incorrectly and it pulled null data from our SIS which led it to remove all our staff and students from the teams. On top of that the API is full of bugs and takes at least 24hrs to even consider starting.
We are scrambling to script our staff and students back in while SDS does its own thing.
Aug 24 2020 12:59 AM