Partner Case Study | Silverfort

Multifactor authentication (MFA) has become a standard part of our daily lives—but numerous enterprise environments still depend on critical infrastructure that predates today’s security standards. As a result, older organizations often operate in a hybrid mode, relying on a mix of on-premises legacy solutions and newer cloud-based ones. This makes comprehensive identity security a challenge.

That’s where Silverfort comes in. Founded in 2016 as part of the Microsoft for Startups Founders Hub, Silverfort is now a managed partner whose business runs almost completely on the Microsoft Cloud. Silverfort’s patented Runtime Access Protection (RAP) technology natively integrates with Microsoft Active Directory—extending MFA and modern identity protections to systems that have traditionally been left behind and enabling customers to meet modern cybersecurity requirements. Once integrated with Active Directory, RAP forwards a user's access request to Silverfort for analysis and triggers inline security controls if needed. “You need a tool that’s able to look at everything all at once and connect all the dots to make smart decisions,” explained Jonathan Nativ, Silverfort’s Senior Director of Strategic Alliances. “With our platform, you’re able to see everything that’s taking place from an identity perspective.”

Organizations often come to Silverfort in need of this expanded visibility—and sometimes they need it fast.

Closing gaps in identity protection

A large national supermarket chain approached Silverfort in late December 2022 looking to upgrade their identity security before the end of the year in order to meet cyber insurance requirements. Relying on a small security team to hit a deadline that was just days away, the retailer had already begun modernizing its identity infrastructure using Microsoft Entra ID and conditional access policies—but significant gaps remained. Dozens of legacy systems still lacked MFA enforcement. These critical systems were integral to daily operations but couldn’t be protected using standard MFA tools, leaving them vulnerable to cyber threats.

Compounding the complexity was the company’s limited visibility into a vast ecosystem of nonhuman identities, or service accounts, that had silently accumulated over years of growth. Without insight into these accounts, the risk of unnoticed brute-force attacks and unauthorized access loomed large, threatening compliance and operational continuity. “They thought maybe they had a couple hundred service accounts,” said Kara Kriegshauser, Enterprise Customer Success Manager at Silverfort. “They had thousands.”

A looming deadline. A security team responsible for managing a sprawling environment while juggling multiple competing priorities. The company faced mounting pressure to address their security gaps quickly, and they needed help.

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