missing folders from one drive picture

Copper Contributor

Dear

  team 

I had missing two folders from one drive picture on 13 october2023

  • 01
1 Reply

@piyal1 

Welcome to the Microsoft community, my name is Recep, I'll be happy to help you today.

 

It can be frustrating to miss folders from OneDrive. Here are some steps you can take to try and recover them:

1.Search for your files on OneDrive.com: If you need to search all files and folders, but you have Files On Demand enabled or you’re only syncing certain folders, you can do your search online.

 

2.Look in the Recycle bin: On the left side of the page, select Recycle bin. If you find the item you’re looking for, select it and choose Restore at the top of the page.

 

3.Check for files in your Personal Vault: Files from your Personal Vault don’t show up in your search results so you may want to confirm that your missing files are not in your Personal Vault.

 

4.Search for your files on another Microsoft account: If you can’t find files you deleted, check whether you’re logged in to the correct Microsoft account—your files might be safely on another OneDrive.

 

 

 

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