The Community Portal is a template that enabling organizations to develop low-code, and customized website. The template provides a lot of out of the box functionality, such as blog posts, forums, ideas, knowledge base articles, providing feedback, comments and ratings.
You will see the message “Portal provisioning in progress. Your portal CFT_PTL is currently being provisioned and this can take time. You’ll be notified via Notifications pane once it is provisioned”.
We see a portal has been created for us:
Select Sign in on the top right, then enter information to register and complete the registration process:
To create a new blog, in the Power Apps Maker:
To create a news and Announcements, in the Power Apps Maker:
Now create a new Idea under Ideas.
To create a new Knowledge Article, go to Knowledge Articles and create a new one and save.
Then reopen the Support Portal Issues KB
select the (…) and then select Associate Category:
Now in the Community Portal, you see the new Knowledge Article:
You can enter new cases from within the portal:
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