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marvin_r's avatar
marvin_r
Copper Contributor
Feb 13, 2020

Web-Update Error 0x80070490

My app installs without issue with an appinstaller file. And the updates from the web are working fine. However, after the app updates itself once, I have seen many of my test machines (maybe all). F...
ShakersMSFT's avatar
ShakersMSFT
Icon for Microsoft rankMicrosoft

Hi marvin_r,

 

It seems like something is happening during the update to cause the app to lose its appinstaller file association.  

 

What build are you on? If you could please file a Feedback Hub bug with a repro under Developer Platform -> App deployment  we can have someone take a look and determine the root of your issue. 

 

Best,

Sharla

 

 

marvin_r's avatar
marvin_r
Copper Contributor
Feb 14, 2020

ShakersMSFT

I have reproduced and filed the feedback here: https://aka.ms/AA7ayp9

Unfortunately, I might have selected the wrong category? Sorry about that. Let me know if you want me to record again. Also, my users are all using Windows with German selected as their UI-language, I hope that's not a problem for the diagnostics.

This shows the update not working. I will try to catch a working update when I get a chance to do so.

  • ShakersMSFT's avatar
    ShakersMSFT
    Icon for Microsoft rankMicrosoft
    Feb 14, 2020

    marvin_r 

     

    Thank you for doing that. Would you mind filing the feedback one more time, except this time when you repro the issue, please don't manually install with the AppInstaller file at the end. This way we can capture what the app's state is when the issue is occurring. Thank you!

     

    Best,

    Sharla

    • marvin_r's avatar
      marvin_r
      Copper Contributor
      Feb 18, 2020

      ShakersMSFT 

       

      I have filed this again: https://aka.ms/AA7c72w

       

      Hope this helps? Let me know if you could use any more details. I'm happy to record more feedback, if that helps.

       

      I have verified in the server logs that a fresh appinstaller install of our app does ping our server for updates as expected.

      In the state that throws the error previously described, I have verified that our server does not get accessed at all - the logs don't show any activity.

       

      As for versions: my test machines here all running Windows 1909 with all updates installed.

       

       

      The app is built on my 2004/20H1 - 19041.84 desktop with most recent VS 16.4. The app consists of a WPF project and some UWP components. The entry point is the wpf application (Windows.FullTrustApplication), which runs in the background and starts a UWP window via protocol handler.

       

      If source code access would help, we could do that if you have a secure (non-public) way for me to send you the file.

      • marvin_r's avatar
        marvin_r
        Copper Contributor
        Feb 26, 2020

        @Sharla Akers 

         

        If there is anymore info you or anyone could use, I would very much like to provide it.

         

        And any suggestions on how to get updates to work reliably would also be much appreciated.

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