Forum Discussion

maboulianneV2V's avatar
maboulianneV2V
Copper Contributor
Sep 09, 2021

Problem with Windows Update KB5005101

Hi,   I received the error message 0x80070490 "Opening the package from location ..." when I have the KB5005101 installed on my PC. If I uninstall the update, the installation work without problem....
  • Roy_MacLachlan's avatar
    Roy_MacLachlan
    Sep 21, 2021

    Hi maboulianneV2V ,
    Thank you for posting about your experience on our Tech Community board. I'd like to help you with this experience.

     

    Can you provide me with some more details about what is occurring. Information such as, but not limited to:

    • What actions are you performing when you get the error?
    • Which Windows apps are experiencing this problem, are all, or is it only some?
    • Are all Windows apps that are experiencing this problem side-loaded?

     

    Any and all details will help us understand what is happening.

     

    Thank you,

    Roy

Roy_MacLachlan's avatar
Roy_MacLachlan
Icon for Microsoft rankMicrosoft
Sep 21, 2021

Hi maboulianneV2V ,
Thank you for posting about your experience on our Tech Community board. I'd like to help you with this experience.

 

Can you provide me with some more details about what is occurring. Information such as, but not limited to:

  • What actions are you performing when you get the error?
  • Which Windows apps are experiencing this problem, are all, or is it only some?
  • Are all Windows apps that are experiencing this problem side-loaded?

 

Any and all details will help us understand what is happening.

 

Thank you,

Roy

  • maboulianneV2V's avatar
    maboulianneV2V
    Copper Contributor
    Oct 18, 2021

    Hi Roy_MacLachlan 

     

    It was a problem with a sideload custom application from my devteam. No particular action, we just tried to install the application and we got the error when the Windows update is applied.

     

    The good news, we don't have the problem anymore. I subsequent Windows update seems to fix the problem.

     

    I don't have any more detail at the moment.

     

    Thanks

    Marc

     

Resources