MSI-X app crashes when calling Office app

Question

Hello,I've repackaged my app to MSI-X app attach and loaded it into an Azure Virtual Desktop. The app works fine however, when calling Word/Excel it just crashes with no error.&nbsp;I've attached the error report below, don't know if it's useful. But do I need to do anything special to call Word/Excel/Outlook from an app? I have another MSI-X app and it seems to work fine there.Thanks!&nbsp;Version=1
EventType=MoAppCrash
EventTime=133458955554305718
ReportType=2
Consent=1
UploadTime=133458955558680726
ReportStatus=268435456
ReportIdentifier=37205d62-0e98-4f30-8c2b-9943319bd614
IntegratorReportIdentifier=3de21733-b201-4849-9325-35a26708a235
Wow64Host=34404
Wow64Guest=332
NsAppName=praid:FRF
OriginalFilename=FINSQL.EXE
AppSessionGuid=000038f8-0004-0014-9714-51773624da01
TargetAppId=U:FRF-P_4.0.0.0_x64__rt6ps99bwbnfa!FRF
TargetAppVer=4.0.0.0_x64_!2008//02//14:01:45:58!a5e7e7!finsql.exe
BootId=4294967295
TargetAsId=7141
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=7ee19f45fa7d8a681cdc4848e6161339
Response.BucketTable=5
Response.LegacyBucketId=2079616605873378105
Response.type=4
Sig[0].Name=Package Full Name
Sig[0].Value=FRF-P_4.0.0.0_x64__rt6ps99bwbnfa
Sig[1].Name=Application Name
Sig[1].Value=praid:FRF
Sig[2].Name=Application Version
Sig[2].Value=5.0.26084.0
Sig[3].Name=Application Timestamp
Sig[3].Value=47b39d56
Sig[4].Name=Fault Module Name
Sig[4].Value=finsql.exe
Sig[5].Name=Fault Module Version
Sig[5].Value=5.0.26084.0
Sig[6].Name=Fault Module Timestamp
Sig[6].Value=47b39d56
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Offset
Sig[8].Value=001e85cf
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22631.2.0.0.16.175
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0000
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=00000000000000000000000000000000
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0000
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=00000000000000000000000000000000
UI[2]=C:\Program Files\WindowsApps\FRF-P_4.0.0.0_x64__rt6ps99bwbnfa\VFS\ProgramFilesX86\Microsoft Dynamics NAV\CSIDE Client\finsql.exe
LoadedModule[0]=C:\Program Files\WindowsApps\FRF-P_4.0.0.0_x64__rt6ps99bwbnfa\VFS\ProgramFilesX86\Microsoft Dynamics NAV\CSIDE Client\finsql.exe
LoadedModule[1]=C:\Windows\SYSTEM32
tdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32	sappcmp.dll
LoadedModule[5]=C:\Windows\System32\msvcrt.dll
LoadedModule[6]=C:\Windows\System32\RPCRT4.dll
LoadedModule[7]=C:\Windows\System32\combase.dll
LoadedModule[8]=C:\Windows\System32\ucrtbase.dll
LoadedModule[9]=C:\Windows\System32\USER32.dll
LoadedModule[10]=C:\Windows\System32\win32u.dll
LoadedModule[11]=C:\Windows\System32\GDI32.dll
LoadedModule[12]=C:\Windows\System32\gdi32full.dll
LoadedModule[13]=C:\Windows\System32\msvcp_win.dll
LoadedModule[14]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[15]=C:\Windows\System32\sechost.dll
LoadedModule[16]=C:\Windows\System32\IMM32.DLL
LoadedModule[17]=C:\Program Files\WindowsApps\FRF-P_4.0.0.0_x64__rt6ps99bwbnfa\PsfRuntime32.dll
LoadedModule[18]=C:\Windows\System32\SHELL32.dll
LoadedModule[19]=C:\Windows\System32\ole32.dll
LoadedModule[20]=C:\Windows\System32\WS2_32.dll
LoadedModule[21]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.2506_none_6eb991c088050a06\COMCTL32.dll
LoadedModule[22]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[23]=C:\Windows\SYSTEM32\SHFOLDER.dll
LoadedModule[24]=C:\Windows\System32\comdlg32.dll
LoadedModule[25]=C:\Windows\System32\shcore.dll
LoadedModule[26]=C:\Windows\SYSTEM32\hlink.dll
LoadedModule[27]=C:\Windows\SYSTEM32\msi.dll
LoadedModule[28]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[29]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[30]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[31]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[32]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[33]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[34]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[35]=C:\Windows\SYSTEM32\windows.staterepositorycore.dll
LoadedModule[36]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[37]=C:\Windows\system32\uxtheme.dll
LoadedModule[38]=C:\Windows\SYSTEM32\ACTIVEDS.DLL
LoadedModule[39]=C:\Windows\SYSTEM32\adsldpc.dll
LoadedModule[40]=C:\Windows\System32\WLDAP32.dll
LoadedModule[41]=C:\Windows\SYSTEM32\SECUR32.DLL
LoadedModule[42]=C:\Windows\System32\MSCTF.dll
LoadedModule[43]=C:\Windows\SYSTEM32\Ctl3d32.DLL
LoadedModule[44]=C:\Windows\SYSTEM32	extinputframework.dll
LoadedModule[45]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[46]=C:\Windows\SYSTEM32\CoreUIComponents.dll
LoadedModule[47]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[48]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
LoadedModule[49]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[50]=C:\Windows\system32saenh.dll
LoadedModule[51]=C:\Windows\System32\clbcatq.dll
LoadedModule[52]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[53]=C:\Windows\SYSTEM32\TextShaping.dll
LoadedModule[54]=C:\Program Files\WindowsApps\FRF-P_4.0.0.0_x64__rt6ps99bwbnfa\VFS\ProgramFilesX86\Microsoft Dynamics NAV\CSIDE Client\NDBCS.DLL
LoadedModule[55]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[56]=C:\Windows\SYSTEM32\ODBC32.dll
LoadedModule[57]=C:\Windows\System32\CRYPT32.dll
LoadedModule[58]=C:\Windows\SYSTEM32\DPAPI.DLL
LoadedModule[59]=C:\Windows\system32\SQLSRV32.dll
LoadedModule[60]=C:\Windows\system32\NETAPI32.dll
LoadedModule[61]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[62]=C:\Windows\SYSTEM32\odbccp32.dll
LoadedModule[63]=C:\Windows\SYSTEM32\DBNETLIB.DLL
LoadedModule[64]=C:\Windows\SYSTEM32\security.dll
LoadedModule[65]=C:\Windows\System32\msv1_0.DLL
LoadedModule[66]=C:\Windows\SYSTEM32\NtlmShared.dll
LoadedModule[67]=C:\Windows\SYSTEM32
tdsapi.dll
LoadedModule[68]=C:\Windows\SYSTEM32\DSPARSE.DLL
LoadedModule[69]=C:\Windows\system32\mswsock.dll
LoadedModule[70]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[71]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[72]=C:\Windows\System32\NSI.dll
LoadedModule[73]=C:\Windows\System32asadhlp.dll
LoadedModule[74]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[75]=C:\Windows\System32\schannel.dll
LoadedModule[76]=C:\Windows\SYSTEM32
crypt.dll
LoadedModule[77]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[78]=C:\Windows\system32
cryptsslp.dll
LoadedModule[79]=C:\Windows\SYSTEM32
etbios.dll
LoadedModule[80]=C:\Windows\System32\msxml3.dll
LoadedModule[81]=C:\Windows\System32\urlmon.dll
LoadedModule[82]=C:\Windows\System32\srvcli.dll
LoadedModule[83]=C:\Windows\System32
etutils.dll
LoadedModule[84]=C:\Windows\System32\coml2.dll
LoadedModule[85]=C:\Windows\SYSTEM32\dwmapi.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22631
OsInfo[3].Key=ubr
OsInfo[3].Value=2715
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=175
OsInfo[9].Key=domain
OsInfo[9].Value=1
OsInfo[10].Key=prodsuite
OsInfo[10].Value=16
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=3
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=11306
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22621.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16384
OsInfo[19].Key=svolsz
OsInfo[19].Value=126
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=220506
OsInfo[22].Key=bldtm
OsInfo[22].Value=1250
OsInfo[23].Key=bldbrch
OsInfo[23].Value=ni_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22621.2715.amd64fre.ni_release.220506-1250
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=ServerRdsh
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=MD:283BAEF,ME:25762F0,ME:27B9BC4,ME:28279A6
OsInfo[34].Key=fconid
OsInfo[34].Value=19195476,0,2,0;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;38277973,0,1,1;39145991,0,2,0;39263329,1,2,0;39281392,0,2,0;40025975,0,1,0;40616880,0,1,0;40883769,0,1,0;40981503,0,1,0;41135193,0,1,1;41137130,0,1,0;41342175,0,1,0;41655236,0,2,0;42105254,0,2,0;43772553,0,1,0;43844371,0,1,0;43978769,0,1,1;44325080,0,1,0;44521793,0,1,0;44552141,0,1,0;44776738,0,2,0;45185354,0,2,0;45796396,0,2,0;46551074,0,1,0;46557400,0,1,0
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
OsInfo[39].Key=featureupdatependingreboot
OsInfo[39].Value=0
FriendlyEventName=Stopped working
ConsentKey=MoAppCrash
AppName=Microsoft Dynamics NAV Client executable for SQL server
AppPath=C:\Program Files\WindowsApps\FRF-P_4.0.0.0_x64__rt6ps99bwbnfa\VFS\ProgramFilesX86\Microsoft Dynamics NAV\CSIDE Client\finsql.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=DBB205B725471C348D5F01C422813589
MetadataHash=-784633231&nbsp;

martijnk79 · Answer

Any idea? Most of our apps have an export function to XLS, DOC etc. And in none of the MSIX packages this is working. I may have to revert everything to App-V again 😞

timothy_mangan · Answer

Seeing FRF in your package name, I am guessing that your app is using the PSF.  Child apps launched by your app, by default, will run inside the container.  Office executables need to run outside of the container.  Assuming you have source code access to your app, you should be able to overcome this by starting a cmd that starts the app.  If you are passing files to the office app, there may need to be path adjustments in the cmd to adjust for out of container pathing.

martijnk79 · Answer

Hi Timothy, yes the package is using PSF because the executable has to run with specific parameters.

Unfortunately I don't have source code access to the app, I guess I'll have to wait for Office 365 MSIX support. And maybe use shared container by that time? The problem is that 90% of our apps call Office for some functionality.

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MSI-X app crashes when calling Office app