On August 31st we held a live event on Culture Transformation: Tips, Tricks, and Learnings.
We spoke with Gabriele Metz, Global Head of Leadership Transformation at Ericsson, and David Littlechild, Director or Employee Listening at London Stock Exchange Group. From Gabi, we heard about the importance of senior leadership support and employee involvement in driving cultural change. Gabi also shared how culture has impacted Ericsson's customer experience, employee experience and innovation. David shared his learnings from using values to help anchor LSEG's cultural transformation journey and spoke about how using holistic listening is a vital part of building a great culture.