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Stuart Travers's avatar
Stuart Travers
Copper Contributor
Oct 15, 2020
Solved

ToDo on iOS devices not opening at all but notifications working

For the past couple of days ToDo on my iOS devices (phone and iPad) have been failing to launch. I am getting the splash screen for about 10 seconds then back to Home Screen. I have tried deleting and reinstalling which worked the very first time I opened the app on phone then back to the same problem. Strangely though the notifications are working properly. Interested to hear if anyone else has this problem. Can’t help but wonder if it’s related to the rollout of MS Lists in SharePoint 

  • I downloaded and installed this app yesterday on my iPhone and iPad and it now seems stable on both.

12 Replies

  • RA_Hopp's avatar
    RA_Hopp
    Copper Contributor
    I downloaded and installed this app yesterday on my iPhone and iPad and it now seems stable on both.
    • Stuart Travers's avatar
      Stuart Travers
      Copper Contributor
      Yes, for me too so either MS listened or they knew about it and were already fixing it
  • TrentNichols's avatar
    TrentNichols
    Copper Contributor
    I and my coworkers are having exactly the same problem. Looking forward to solution ASAP!!!
    • TrentNichols's avatar
      TrentNichols
      Copper Contributor

      Unfortunately we have tried the uninstall/reinstall process several times with only short term results.  

       

      When is MS going to address this issue?  We may soon have to abandon MS ToDO and find another working solution.

      • Flink_56's avatar
        Flink_56
        Copper Contributor

        TrentNichols This problem still remains the same. The new version that was released last week did not solve the problem. Have you looked for and found any other solution that can be used instead?

  • RA_Hopp's avatar
    RA_Hopp
    Copper Contributor

    Stuart Travers 

    I have the same problem on both my iPhone and iPad.  It appears to have started with the most recent update to iOS 14.  Any fixes?

     

    • RA_Hopp's avatar
      RA_Hopp
      Copper Contributor

      RA_Hopp Follow-up: An update to To Do was loaded, but the same problem occurred.  I was able to connect to my tasks, but when I closed the To Do app and tried to reopen, it failed.  I only get the screen and then it refuses to open.  When I delete the app and download it again, it lets me set up the tasks again and works until I close the app.  The same problem occurs on the ipad.

       

      • Flink_56's avatar
        Flink_56
        Copper Contributor
        Downloaded the latest version, the same problem occurred. It will not start. After 15 seconds nothing tappens.
  • Flink_56's avatar
    Flink_56
    Copper Contributor
    Hej!
    I have the same problem, ToDo fails to start on my iPhone after the last upgrade.
  • Eldo Rajan's avatar
    Eldo Rajan
    Copper Contributor
    Yes. I also have the same problem on my iPhone and iPad. It works on Android and on my PC very well. This issue started two days back. Hope MS will come with a new update soon.

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