Forum Discussion
MS To Do app does not synchronise reminders properly with outlook
It works fine for me...
Have you tried to uninstall and reinstall the app (on the iPhone)?
- DeletedMay 02, 2018
Not yet. Backup is secured via the previous outlook sync, correct?
- Salvatore BiscariMay 02, 2018Silver Contributor
The backend for Microsoft To-Do is Exchange Online.
Hence, every task present in Exchange Online (i.e. Outlook Tasks) should be safe.
- DeletedMay 02, 2018
Ok, thanks!
I reinstalled the app, but the problem still exists.
To track the problem I did the following in the app:
a) created a new task "test"
b) set a reminder for the same day (6pm)
c) manually changed the reminder to 3pm, same day
d) checked the box for "task completed"
In outlook the task was synchronized as follows:
a) new task successfully synchronized
b) reminder set to 6pm, same day
c) change of reminder NOT synchronized - remains at 6pm, same day
d) completion of task synchronized (status is 100% completed), but reminder not automatically deactivated
This really is kind of bothering as I do have to actively close any completed task in both front ends.
Any idea?
BR
Bernd