Back in July 1, 2023, we have released the information about the new Teams Rooms SKUs informing that all Teams Rooms devices, including Microsoft Surface Hubs and Microsoft Teams Panels, using a user license (i.e., A, E, G) will receive an error message and the device will fail to sign-in to the applicable service after the 90-day grace period expires on September 30, 2023.
IMPORTANT! There are less than 10 days remaining before the Microsoft Teams Rooms licensing policy enforcement goes into effect. Please ensure all Microsoft Teams Rooms are properly licensed by September 30, 2023 to prevent any interruption in service.
Microsoft Teams Rooms, including Microsoft Surface Hubs and Microsoft Teams Panels, with a resource account that does NOT have one of the following licenses assigned will fail to sign-in.
- Teams Rooms Basic
- Teams Rooms Pro
- Teams Rooms Standard
- Teams Rooms Premium
- Teams Shared Device (Team Panels only)
Note: Devices utilizing a resource account without the appropriate licensing will not have the ability to join meetings or access other features of Microsoft Team Rooms or Teams Panels.
Action needed: We recognize that updating licenses can be a time-consuming process for organizations. To help you, we've created a simple step-by-step process for checking small batches of devices, we’ve produced a video on our Microsoft Helps YouTube channel and an automated script for checking licenses in bulk to help update your licenses to Pro or Basic, making the transition as smooth as possible.
More information: Microsoft Teams Rooms licenses
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