As Microsoft Teams Premium continues to expand its capabilities ensuring proper license assignment and tenant configuration is critical for a seamless user experience. To support this, we're excited to introduce the Teams Premium License & Configuration Diagnostic — a comprehensive tool designed to validate license readiness, feature enablement, and tenant policy settings for Teams Premium.
Get Started
To access the diagnostic, navigate to Microsoft Remote Connectivity Analyzer, select Microsoft Teams, then click on "Teams Premium Details".
Why This Matters
The ability to leverage Teams Premium features is directly tied to proper license assignment and correct tenant configuration. Without the right setup, users may encounter issues such as:
- Premium features not appearing despite having a license
- Users activating self-service trials without admin approval
- Feature-specific capabilities (Mesh, eCDN, Virtual Appointments) not functioning as expected
That's where our diagnostic comes in — helping you quickly validate license readiness, confirm feature availability, and identify configuration gaps before they impact users.
What the Diagnostic does?
The Teams Premium diagnostic is built to empower both customers and support engineers. It validates whether your tenant and users are properly configured for Teams Premium by checking:
- License assignment and validity — Confirms that a valid Teams Premium license is assigned to the user
- Self-service purchase policy (NEW) — Warns administrators if self-service purchase is enabled, meaning users can acquire Teams Premium without admin approval
- Microsoft Entra ID attributes — Verifies user identity attributes are correctly configured
- Feature-level enablement — Individually checks each Teams Premium feature: - Teams Premium core features
This diagnostic ensures that configuration issues are identified upfront proving actions to fix it and helping organizations maximize the value of Teams Premium.
Who Should Use It?
Note: The diagnostic can be run with either a Global Admin or standard user account.
- IT Admins validating that users have the correct Teams Premium licenses and features enabled
- Support Engineers troubleshooting Teams Premium feature availability
- Adoption & Change Management Leads confirming tenant readiness ahead of Teams Premium rollouts
What's New: Self-Service Purchase Validation
The latest update adds a critical governance check. If self-service purchase is enabled for Teams Premium.
This helps administrators identify a potential governance gap without needing to file an ticket to Microsoft to investigate backend settings. To disable self-service purchases, a Global Administrator can follow the guidance in Manage self-service purchases and trials.
Microsoft