IMPORTANT! We are excited to share that more Microsoft Teams Android devices are now generally available for Intune AOSP device management! Check out the table below in FAQs for details on supported make, model, and availability status.
We are pleased to announce that Microsoft Teams Android devices will be moving to Intune Android Open Source Project (AOSP) device management later this year. AOSP device management will be the mobile device management (MDM) platform for Teams devices going forward. This move will bring a more reliable experience, an improved deployment experience for admins, and it will serve as the platform for future innovation and richer management scenarios for Microsoft Teams Android devices (Teams Rooms, Teams panels, Teams phones, and Teams displays).
AOSP Device Management is the replacement for the legacy Android Device Administrator solution used for managing Teams Devices.
This mandatory migration will take place over several months and will not start until Q4CY24 continuing into H1CY25. We’ve taken great care to minimize the end user and IT admin impact with this migration, but there is action required for you as the IT admin. Following our published guidance for migration will only take a few minutes and will ensure your devices are seamlessly migrated between MDM platforms with a simple firmware upgrade and set you up for success for new device enrollments in the future. End users will notice no difference in device functionality.
There are two parts to a successful migration to AOSP Device Management:
Step 1: Create new enrollment profiles & configuration/compliance policies in Intune. This step can be completed today, even before the firmware updates are available. Performing these steps will have no impact on existing devices but please note that failing to create enrollment profiles before performing step 2 will result in signed out Teams Devices.
Step 2: Once the AOSP Device Management capable firmware is released in Teams Admin Center, you will need to install the firmware updates for each of the supported Teams Devices. This firmware update will automatically unenroll the device from Device Administrator and re-enroll the device with AOSP Device Management using the enrollment profile created in Step 1. This entire process will be done while the device remains signed into Teams. These firmware updates will be made available from Teams Admin Center as a manual update to allow you time to slowly migrate your devices. Updates will switch to automatic in H1CY25 for those with large quantities of devices.
Step by step guidance on how to complete steps 1 and 2 (as well as guidance for configuration & compliance policies) can be found in the AOSP Device Management migration admin guide.
For more details on the AOSP Device Management migration, please watch the October Teams Rooms Learning Hour:
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FAQ:
When will the firmware be available for my devices? How will I know it's available?
When AOSP DM compatible firmware is available for your devices a firmware update will show as available for your Teams Device in Teams Admin Center labeled as AOSP. This table below provides targeted delivery dates for each device.
Please note: The targeted release timelines for OEMs have been recently updated
OEM
Device Type
Models
Targeted release
AudioCodes
Phones
C470HD
Available
AudioCodes
Phones
C430HD C435HD C455HD
Available
AudioCodes
Rooms
RXV81 RXV200 RXPad
Available
AudioCodes
Panels
RX Panel
Available
Crestron
Panels
TSS-770 TSS-1070
April 2025
Crestron
Rooms
Crestron AIO Video Bar 70 Crestron Touch Panel TS-1070
March 2025
Cisco
Rooms
Cisco Room Bar Cisco Room Bar Pro Cisco Room Kit EQ Cisco Room Kit Pro Cisco Desk Pro Cisco Room Kit EQX Cisco Board Pro G2 75 Cisco Board Pro 55 Cisco Board Pro 75 Cisco Board Pro G2 55 Cisco Navigator
Available
Cisco
Panels
Cisco Navigator Panel
Available
DTEN
Rooms
DTEN D7X 75" DTEN D7X 55" DTEN Bar DTEN Mate TC
Available
Jabra
Rooms
Jabra Panacast 50 VBS Jabra Panacast 50 TC
Available
Logitech
Rooms
RallyBar [VR0019] RallyBar mini [VR0020] TAP IP [VR0029] TAP RoomMate [VR0030] Logi Rallybar Huddle (VR0034]
April 2025
Logitech
Panels
Tap Scheduler [VR0028] DockFlex [VR0035]
April 2025
Neat
Rooms
Neat Pad [NF19A1] Neat Bar [NF19B1] Neat Board [NF19C1] Neat Bar Pro [NF21D1] Neat Bar Gen2 [NF22E1] Neat Board 50 [NF22H1] Neat Board Pro 65 [NF23K1]
April 2025
Neat
Panels
Neat Pad [NF19A1]
April 2025
Neat
Displays
Neat Frame [NF21F1]
TBD
Poly
Phones
CCX350 CCX400 CCX500 CCX505 CCX600 TrioC60
March 2025
Poly
Rooms
Poly Studio X30 Poly Studio X50 Poly Studio X52 Poly Studio X70 Poly Studio X72 Poly Studio G7500 Poly Studio G62 Poly TC8 Poly TC10
Will the firmware update be pushed out automatically? My organization needs time to prepare!
AOSP DM firmware will initially be available as manual updates for a period of time, allowing organizations to prepare the prerequisites and test the new firmware on specifically selected devices. It will become a mandatory auto update only after this manual update period.
Your organization can already complete the prerequisites of creating enrollment profiles and AOSP policies today even before the firmware is generally available.
Isn't Device Administrator being deprecated by end of year 2024? What happens if my devices haven't migrated to AOSP by then?
Although Device Administrator will be deprecated by end of year for devices with GMS, Teams Devices are not GMS devices and therefore will remain supported with Device Administrator for Intune enrollment until AOSP migration is completed as Device Administrator is not being deprecated for non-GMS devices. Read more here in the Intune blog on Device Administrator deprecation: Click Here
My organization uses device identifiers today combined with enrollment restrictions to limit Android Device Administrator enrollment, is there something similar with AOSP Device Management?
We've made this easier with AOSP Device Management! Teams Android Devices automatically enroll as corporate with no need to filter because when you set the Teams Devices toggle in the enrollment profile, only Teams Devices can enroll with AOSP DM, end user mobile devices do not have a way to enroll with AOSP DM so there is no need to use enrollment restrictions like before.
My organization does not enroll our Teams Android Devices in Intune today, do we need to do anything?
No, if your organization does not enroll its Teams Devices into Intune today and currently has the Intune license unassigned from accounts signing into Teams Devices, there will be no impact when you install the new device firmware which supports AOSP device management. Your devices will get the new management applications, but no action is required beyond updating the devices to the new firmware once released.
What happens if I don’t do anything?
Devices will initially be offered firmware updates manually through Teams Admin Center, however in H1CY25 this will change to automatic update regardless of admin action.
If your organization does enroll its Teams devices into Intune, then by not creating an enrollment profile, devices will fail to enroll properly in Intune and will thus not be able to sign in (or sign out if they were already signed in before). Not creating new AOSP policies could lead to unexpected issues in your environment, as Device Administrator policies will not be migrated automatically.
Wait, I don’t have to enroll my devices in Intune at all? Why would I want to use Intune?
Intune provides a security wrapper around your devices allowing you to set security controls as well as detect if the device is compliant with your organization security requirements prior to allowing the device to sign in to your M365 instance.
Are there devices that will not migrate to AOSP Device Management?
All devices currently certified and supported for Microsoft Teams will be migrated, those devices can be found here:
There are some Teams Android Devices that were previously supported, but are now end of life, which you may still have in your environment, those legacy devices specifically not migrating are listed here:
AudioCodes C448HD (Teams Phone)
AudioCodes C450HD (Teams Phone)
AudioCodes RXV80 (Teams Rooms on Android)
Crestron UC-2 (Teams Phone)
Crestron UC-P8 (Teams Phone)
Crestron UC-P8-I (Teams Phone)
Crestron UC-P10 (Teams Phone)
Crestron UC-P10-I (Teams Phone)
Crestron UC-P8-C (Teams Phone)
Crestron UC-P8-C-I (Teams Phone)
Crestron UC-P10-C (Teams Phone)
Crestron UC-P10-C-I (Teams Phone)
Crestron UC-P8-TD (Teams Display)
Crestron UC-P8-TD-I (Teams Display)
Crestron UC-P10-TD (Teams Display)
Crestron UC-P10-TD-I (Teams Display)
EPOS Expand Vision 3T (Teams Rooms on Android)
EPOS Expand Vision 5T (Teams Rooms on Android)
EPOS Expand Control TC (Teams Rooms on Android)
EPOS Expand Control Panel (Teams Panel)
Lenovo ThinkSmart View (Teams Display)
Lenovo ThinkSmart View Plus (Teams Display)
Polycom Trio 8500 (Teams Phone)
Polycom Trio 8800 (Teams Phone)
Yealink T55/55A (Teams Phone)
Yealink T56/56A (Teams Phone)
Yealink T58/58A (Teams Phone)
Yealink CP960 (Teams Phone)
Yealink VP59 (Teams Phone)
Yealink MP52 (Teams Phone)
Yealink VC210 (Teams Rooms on Android)
Yealink DeskVisio 24 (Teams Display)
What happens with those devices that will not migrate?
The devices listed above will remain on Android Device Administrator. These devices can still be used once Android Device Administrator is fully deprecated but will be considered legacy and unsupported where features may be removed at any time. To use the device you will need to unenroll from Intune and then sign the device back in without an Intune license assigned to the account, more information about this can be found here: Manage Intune devices with Android device administrator | Microsoft Learn
Will I notice anything different with the devices after the migration?
No, the devices will not look any different from an end user perspective. As an IT admin you will see two new applications installed on your devices (visible in the software health tab in Teams Admin Center), these two applications are the “Authenticator” app and the “Microsoft Intune” app these applications replace the previous “Company Portal” application.
Does the sign-in process for devices change once this migration has been completed?
With the exception of the case with Device Code Flow documented below, there is no change to the sign-in process or the look and feel of your devices with this migration.
Why is sign-in failing using microsoft.com/devicelogin (Device Code Flow (DCF))?
For sign in with a personal account, if user interactive MFA is enforced via policy, the web sign in using microsoft.com/devicelogin is not supported. This can be mitigated through the following methods:
Use filters via conditional access to exclude user-interactive MFA policy from sign in (based on known network location or device type filters).
Sign in locally on the Teams device, the user interactive MFA prompt will appear on the Teams Device, users can interact, complete the MFA prompt and sign in successfully.
Why not use Android Enterprise?
Android Enterprise specifically requires Google Mobile Services, and since Teams Devices do not contain Google Mobile Services, AOSP Device Management is our solution.
What if once this migration is complete, I take a device out of storage that has not been through the migration? Will I be able to upgrade it?
Yes, there will be out of box updates available to ensure devices are able to receive the latest apps and can be automatically enrolled using AOSP DM.
When creating the enrollment profile, how long should I set the enrollment profile token expiration date?
If you're participating in a private preview of AOSP DM, please ensure your enrollment policy has a 90 day or shorter expiration, at GA you can replace this with an extended enrollment profile. Those waiting for General Availability without having any devices in preview, feel free to utilize the 65 year expiration.
Once AOSP DM is generally available and I have a device I want to setup for the first time, will I need to use the QR code option in the enrollment profile? Or do I need to create another enrollment profile?
No, the QR code you can generate when creating an AOSP DM enrollment profile in Intune is not applicable for Teams Android Devices and will not be available for use if the "Teams Device" toggle is selected when creating the enrollment profile. And no, for brand new devices signing in for the first time after AOSP DM is generally available, they will enroll using the existing enrollment profile you've created in the migration documentation.
What AOSP policies are supported for Teams Devices?
There's currently a limited set of supported compliance policies for Teams Android Devices enrolled with AOSP Management but more are planned for in future releases:
Device Health Rooted devices (Block).
Device Properties Minimum OS version.
Device Properties Maximum OS version.
System Security Require encryption of data storage on device.
I am a new customer to Teams Devices and want to skip Android Device Administrator, can I enroll my devices using AOSP DM now?
First, thank you for purchasing Teams Devices! But to ensure stability, supportability, and a positive customer experience, we've limited AOSP DM to a subset of preview customers with existing Teams Devices. We ask all new customers to please use Android Device Administrator until AOSP DM is generally available.
Note: If these devices are signed in with user accounts requiring user interactive multi-factor authentication, they may be prompted to sign back in post migration, this is expected.
How can I use a device enrollment manager (DEM) account to enroll my Teams devices?
For sign in with a personal account, if user interactive MFA is enforced via policy, the web sign in using microsoft.com/devicelogin is not supported.
Anyone from MS can confirm if this is the way moving forward? We have some customer who uses 3rd party MFA and they can only log in using web browser as the phone doesnt handle MFA redirection well. It seems there is a change in MFA flow as previously MFA is challenged on browser using Device Code Flow. Now MFA challenge seems to be in the phone and its quite a big issue for some of my customers.
We have deployed the 9.1.0.9161 firmware to over 400 CCX 500's. The only issue I am having is now a message appears every few minutes stating "File was not present on the server". It isn't affecting the phone's features at all but is freaking out my users and I've been overrun with complaints. If I understand correctly, its looking for a file server to pull down a configuration file for provisioning. Since the phone is in Teams mode, it shouldn't be looking for a file server and I don't know how to turn the message off. The message goes away on some phones after a hard reboot but on others, a reboot has no effect and the message returns. Is anyone else experiencing this?
Is anyone else experiencing issues with devices that have an MTR Basic license assigned (with no Intune license included)?
I am noticing some weird goings on with devices that have applied Yealink's AOSP firmware, notably our A30 which, once updated to the AOSP firmware, signed itself out despite me already creating the AOSP enrolment profile in Intune before Christmas!
I assumed MTR Basic-licensed devices would not be affected, was that a mistake on my part?
I'm staying away from this update for now and leaving auto-updates off. First off, the Android AOSP firmware has not appeared for the Poly Studio series devices in my Tenant and the AOSP policy still shows as "Preview" I only show the CCX phones section as having the 9.1.0.9161 available but I'm wary to try it given the comments here.
Tenoreprimo67AOSP firmware will not automatically update the devices from android device manager fw. You can still wait for next AOSP versions and try.
I tried the new Firmware for the CCX500, and it updated successfully and kept the logged in user. ...but it didnt appear in the new AOSP-teams devices Enrolment. I tried it with a few handsets, all appear in the TAC, but none in Intune.
The users experience seems fine. The admin experience is not as good without the intune.
Is anyone else having an issue seeing the CCX500 appear in intune after the upgrade to firmware 9.1.0.9161 ?
Hi Gazz did you check the webinterface of the phone. My experience was to change from CP to AOSP also select AOSP firmware from the Poly webinterface is needed for these AOSP firmware.
re: select AOSP firmware from the Poly webinterface is needed for these AOSP firmware.
where abouts in the web interface for the phone can I select to use the AOSP Firmware. the software update (Utilities > Software Upgrade) is the only spot I can find. it shows the appropriate version already.
################################################## In TAC, the details for the phone show that the Company Portal is gone. It now has Authenticator and MS Intune. The logs on the phone show that the new apss are installed & that the provisioning failed. i assume the failure is because of the Configuration of the URL. i dont know where to find these URL details that failed.
anyone know what the below highlighted text is referencing?
Thanks hbunkradt , forget to mention this is for poly ccx models.
it is not showing as sign out on TAC and the code is not refreshing automatically even after device reboot and factory reset. a person must onsite and press it manually to obtain a new code.
therefore, i'm checking if there's any other way we can refresh the code remotely.
I decided to go ahead and update one of my Poly CCX 400 phones to AOSP as a test. The upgrade worked and the device registered in Intune, but it still "signed out". I had followed the migration guide previously, so I had hoped it would upgrade seamlessly without signing out. Is that the expected behavior for the AOSP upgrade or is there something possibly wrong with my configuration that would cause it to sign out after upgrading?
i tested one of my CCX350 as well and pushed the AOSP firmware and i had the same issue. While the migration is successful, device is signed out and not automatically signing in the existing user as opposed to what is mention on this article. Can anyone from MS confirm if this is expected behavior?
actually i have heard that there is an issue during migration, at least with cisco devices, when you do migration, one device simply is gone from azure as device, and you need to enroll again, this issue was found by poly, and poly delaying rollout.
i have 6 devices, where 2 devices got issue during AOSP migration (cisco room nav bar)
and this is Microsoft issue as far as i know, not the poly or cisco.
Can someone confirm from MS side. This is something with sign-in limit reached. dont know exactly we just heard from support company.
raimundasbaksanskasI'm not from MS but I have migrate several Cisco devices like Meeting Board Pro, Roomkitpro and Roombar without any problem. All devices relogin with AOSP after reboot. If the sign-in limit is reached, it is always not possible to login. You should see something on sign-in logs or Intune logs if you have problems with registering the device
At my company, we have Yealink system with Meeting Bar A30 and CTP18. I update the firmware, but only the CTP18 migrates the device entry to AOSP in Intune automatically. The meeting bar doesn't do anything.
The only solution found was to sign out from both devices and sign in again. But this way, new devices are created in Intune. I had 6 in the end because the sing in failed one time.
9.1.0.9161 AOSP firmware for Poly CCX is now available.
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Take action now if you Administer Android Based Teams Devices in your Organization
","body":"
IMPORTANT! We are excited to share that more Microsoft Teams Android devices are now generally available for Intune AOSP device management! Check out the table below in FAQs for details on supported make, model, and availability status.
\n
\n
We are pleased to announce that Microsoft Teams Android devices will be moving to Intune Android Open Source Project (AOSP) device management later this year. AOSP device management will be the mobile device management (MDM) platform for Teams devices going forward. This move will bring a more reliable experience, an improved deployment experience for admins, and it will serve as the platform for future innovation and richer management scenarios for Microsoft Teams Android devices (Teams Rooms, Teams panels, Teams phones, and Teams displays).
\n
\n
AOSP Device Management is the replacement for the legacy Android Device Administrator solution used for managing Teams Devices.
\n
This mandatory migration will take place over several months and will not start until Q4CY24 continuing into H1CY25. We’ve taken great care to minimize the end user and IT admin impact with this migration, but there is action required for you as the IT admin. Following our published guidance for migration will only take a few minutes and will ensure your devices are seamlessly migrated between MDM platforms with a simple firmware upgrade and set you up for success for new device enrollments in the future. End users will notice no difference in device functionality.
\n
There are two parts to a successful migration to AOSP Device Management:
\n
\n
Step 1: Create new enrollment profiles & configuration/compliance policies in Intune. This step can be completed today, even before the firmware updates are available. Performing these steps will have no impact on existing devices but please note that failing to create enrollment profiles before performing step 2 will result in signed out Teams Devices.
\n
\n\n
\n
Step 2: Once the AOSP Device Management capable firmware is released in Teams Admin Center, you will need to install the firmware updates for each of the supported Teams Devices. This firmware update will automatically unenroll the device from Device Administrator and re-enroll the device with AOSP Device Management using the enrollment profile created in Step 1. This entire process will be done while the device remains signed into Teams. These firmware updates will be made available from Teams Admin Center as a manual update to allow you time to slowly migrate your devices. Updates will switch to automatic in H1CY25 for those with large quantities of devices.
\n
\n
Step by step guidance on how to complete steps 1 and 2 (as well as guidance for configuration & compliance policies) can be found in the AOSP Device Management migration admin guide.
\n
For more details on the AOSP Device Management migration, please watch the October Teams Rooms Learning Hour:
\n
\n\n
FAQ:
\n
When will the firmware be available for my devices? How will I know it's available?
\n
When AOSP DM compatible firmware is available for your devices a firmware update will show as available for your Teams Device in Teams Admin Center labeled as AOSP. This table below provides targeted delivery dates for each device.
\n
Please note: The targeted release timelines for OEMs have been recently updated
\n
OEM
Device Type
Models
Targeted release
\n
AudioCodes
\n
\n
Phones
\n
\n
C470HD
\n
\n
Available
\n
\n
AudioCodes
\n
\n
Phones
\n
\n
C430HD C435HD C455HD
\n
\n
Available
\n
\n
AudioCodes
\n
\n
Rooms
\n
\n
RXV81 RXV200 RXPad
\n
\n
Available
\n
\n
AudioCodes
\n
\n
Panels
\n
\n
RX Panel
\n
\n
Available
\n
\n
Crestron
\n
\n
Panels
\n
\n
TSS-770 TSS-1070
\n
\n
April 2025
\n
\n
Crestron
\n
\n
Rooms
\n
\n
Crestron AIO Video Bar 70 Crestron Touch Panel TS-1070
\n
\n
March 2025
\n
\n
Cisco
\n
\n
Rooms
\n
\n
Cisco Room Bar Cisco Room Bar Pro Cisco Room Kit EQ Cisco Room Kit Pro Cisco Desk Pro Cisco Room Kit EQX Cisco Board Pro G2 75 Cisco Board Pro 55 Cisco Board Pro 75 Cisco Board Pro G2 55 Cisco Navigator
\n
\n
Available
\n
\n
Cisco
\n
\n
Panels
\n
\n
Cisco Navigator Panel
\n
\n
Available
\n
\n
DTEN
\n
\n
Rooms
\n
\n
DTEN D7X 75\" DTEN D7X 55\" DTEN Bar DTEN Mate TC
\n
\n
Available
\n
\n
Jabra
\n
\n
Rooms
\n
\n
Jabra Panacast 50 VBS Jabra Panacast 50 TC
\n
\n
Available
\n
\n
Logitech
\n
\n
Rooms
\n
\n
RallyBar [VR0019] RallyBar mini [VR0020] TAP IP [VR0029] TAP RoomMate [VR0030] Logi Rallybar Huddle (VR0034]
\n
\n
April 2025
\n
\n
Logitech
\n
\n
Panels
\n
\n
Tap Scheduler [VR0028] DockFlex [VR0035]
\n
\n
April 2025
\n
\n
Neat
\n
\n
Rooms
\n
\n
Neat Pad [NF19A1] Neat Bar [NF19B1] Neat Board [NF19C1] Neat Bar Pro [NF21D1] Neat Bar Gen2 [NF22E1] Neat Board 50 [NF22H1] Neat Board Pro 65 [NF23K1]
\n
\n
April 2025
\n
\n
Neat
\n
\n
Panels
\n
\n
Neat Pad [NF19A1]
\n
\n
April 2025
\n
\n
Neat
\n
\n
Displays
\n
\n
Neat Frame [NF21F1]
\n
\n
TBD
\n
\n
Poly
\n
\n
Phones
\n
\n
CCX350 CCX400 CCX500 CCX505 CCX600 TrioC60
\n
\n
March 2025
\n
\n
Poly
\n
\n
Rooms
\n
\n
Poly Studio X30 Poly Studio X50 Poly Studio X52 Poly Studio X70 Poly Studio X72 Poly Studio G7500 Poly Studio G62 Poly TC8 Poly TC10
Will the firmware update be pushed out automatically? My organization needs time to prepare!
\n
AOSP DM firmware will initially be available as manual updates for a period of time, allowing organizations to prepare the prerequisites and test the new firmware on specifically selected devices. It will become a mandatory auto update only after this manual update period.
\n
Your organization can already complete the prerequisites of creating enrollment profiles and AOSP policies today even before the firmware is generally available.
\n
Isn't Device Administrator being deprecated by end of year 2024? What happens if my devices haven't migrated to AOSP by then?
\n
Although Device Administrator will be deprecated by end of year for devices with GMS, Teams Devices are not GMS devices and therefore will remain supported with Device Administrator for Intune enrollment until AOSP migration is completed as Device Administrator is not being deprecated for non-GMS devices. Read more here in the Intune blog on Device Administrator deprecation: Click Here
\n
My organization uses device identifiers today combined with enrollment restrictions to limit Android Device Administrator enrollment, is there something similar with AOSP Device Management?
\n
We've made this easier with AOSP Device Management! Teams Android Devices automatically enroll as corporate with no need to filter because when you set the Teams Devices toggle in the enrollment profile, only Teams Devices can enroll with AOSP DM, end user mobile devices do not have a way to enroll with AOSP DM so there is no need to use enrollment restrictions like before.
\n
My organization does not enroll our Teams Android Devices in Intune today, do we need to do anything?
\n
No, if your organization does not enroll its Teams Devices into Intune today and currently has the Intune license unassigned from accounts signing into Teams Devices, there will be no impact when you install the new device firmware which supports AOSP device management. Your devices will get the new management applications, but no action is required beyond updating the devices to the new firmware once released.
\n
What happens if I don’t do anything?
\n
Devices will initially be offered firmware updates manually through Teams Admin Center, however in H1CY25 this will change to automatic update regardless of admin action.
\n
If your organization does enroll its Teams devices into Intune, then by not creating an enrollment profile, devices will fail to enroll properly in Intune and will thus not be able to sign in (or sign out if they were already signed in before). Not creating new AOSP policies could lead to unexpected issues in your environment, as Device Administrator policies will not be migrated automatically.
\n
Wait, I don’t have to enroll my devices in Intune at all? Why would I want to use Intune?
\n
Intune provides a security wrapper around your devices allowing you to set security controls as well as detect if the device is compliant with your organization security requirements prior to allowing the device to sign in to your M365 instance.
\n
Are there devices that will not migrate to AOSP Device Management?
\n
All devices currently certified and supported for Microsoft Teams will be migrated, those devices can be found here:
There are some Teams Android Devices that were previously supported, but are now end of life, which you may still have in your environment, those legacy devices specifically not migrating are listed here:
\n
\n
AudioCodes C448HD (Teams Phone)
\n
AudioCodes C450HD (Teams Phone)
\n
AudioCodes RXV80 (Teams Rooms on Android)
\n
Crestron UC-2 (Teams Phone)
\n
Crestron UC-P8 (Teams Phone)
\n
Crestron UC-P8-I (Teams Phone)
\n
Crestron UC-P10 (Teams Phone)
\n
Crestron UC-P10-I (Teams Phone)
\n
Crestron UC-P8-C (Teams Phone)
\n
Crestron UC-P8-C-I (Teams Phone)
\n
Crestron UC-P10-C (Teams Phone)
\n
Crestron UC-P10-C-I (Teams Phone)
\n
Crestron UC-P8-TD (Teams Display)
\n
Crestron UC-P8-TD-I (Teams Display)
\n
Crestron UC-P10-TD (Teams Display)
\n
Crestron UC-P10-TD-I (Teams Display)
\n
EPOS Expand Vision 3T (Teams Rooms on Android)
\n
EPOS Expand Vision 5T (Teams Rooms on Android)
\n
EPOS Expand Control TC (Teams Rooms on Android)
\n
EPOS Expand Control Panel (Teams Panel)
\n
Lenovo ThinkSmart View (Teams Display)
\n
Lenovo ThinkSmart View Plus (Teams Display)
\n
Polycom Trio 8500 (Teams Phone)
\n
Polycom Trio 8800 (Teams Phone)
\n
Yealink T55/55A (Teams Phone)
\n
Yealink T56/56A (Teams Phone)
\n
Yealink T58/58A (Teams Phone)
\n
Yealink CP960 (Teams Phone)
\n
Yealink VP59 (Teams Phone)
\n
Yealink MP52 (Teams Phone)
\n
Yealink VC210 (Teams Rooms on Android)
\n
Yealink DeskVisio 24 (Teams Display)
\n
\n
What happens with those devices that will not migrate?
\n
The devices listed above will remain on Android Device Administrator. These devices can still be used once Android Device Administrator is fully deprecated but will be considered legacy and unsupported where features may be removed at any time. To use the device you will need to unenroll from Intune and then sign the device back in without an Intune license assigned to the account, more information about this can be found here: Manage Intune devices with Android device administrator | Microsoft Learn
\n
Will I notice anything different with the devices after the migration?
\n
No, the devices will not look any different from an end user perspective. As an IT admin you will see two new applications installed on your devices (visible in the software health tab in Teams Admin Center), these two applications are the “Authenticator” app and the “Microsoft Intune” app these applications replace the previous “Company Portal” application.
\n
Does the sign-in process for devices change once this migration has been completed?
\n
With the exception of the case with Device Code Flow documented below, there is no change to the sign-in process or the look and feel of your devices with this migration.
\n
Why is sign-in failing using microsoft.com/devicelogin (Device Code Flow (DCF))?
For sign in with a personal account, if user interactive MFA is enforced via policy, the web sign in using microsoft.com/devicelogin is not supported. This can be mitigated through the following methods:
\n
\n
Use filters via conditional access to exclude user-interactive MFA policy from sign in (based on known network location or device type filters).
\n
Sign in locally on the Teams device, the user interactive MFA prompt will appear on the Teams Device, users can interact, complete the MFA prompt and sign in successfully.
\n
\n
Why not use Android Enterprise?
\n
Android Enterprise specifically requires Google Mobile Services, and since Teams Devices do not contain Google Mobile Services, AOSP Device Management is our solution.
\n
What if once this migration is complete, I take a device out of storage that has not been through the migration? Will I be able to upgrade it?
\n
Yes, there will be out of box updates available to ensure devices are able to receive the latest apps and can be automatically enrolled using AOSP DM.
\n
When creating the enrollment profile, how long should I set the enrollment profile token expiration date?
\n
If you're participating in a private preview of AOSP DM, please ensure your enrollment policy has a 90 day or shorter expiration, at GA you can replace this with an extended enrollment profile. Those waiting for General Availability without having any devices in preview, feel free to utilize the 65 year expiration.
\n
Once AOSP DM is generally available and I have a device I want to setup for the first time, will I need to use the QR code option in the enrollment profile? Or do I need to create another enrollment profile?
\n
No, the QR code you can generate when creating an AOSP DM enrollment profile in Intune is not applicable for Teams Android Devices and will not be available for use if the \"Teams Device\" toggle is selected when creating the enrollment profile. And no, for brand new devices signing in for the first time after AOSP DM is generally available, they will enroll using the existing enrollment profile you've created in the migration documentation.
\n
What AOSP policies are supported for Teams Devices?
\n
There's currently a limited set of supported compliance policies for Teams Android Devices enrolled with AOSP Management but more are planned for in future releases:
\n
\n
Device Health Rooted devices (Block).
\n
Device Properties Minimum OS version.
\n
Device Properties Maximum OS version.
\n
System Security Require encryption of data storage on device.
\n
\n
I am a new customer to Teams Devices and want to skip Android Device Administrator, can I enroll my devices using AOSP DM now?
\n
First, thank you for purchasing Teams Devices! But to ensure stability, supportability, and a positive customer experience, we've limited AOSP DM to a subset of preview customers with existing Teams Devices. We ask all new customers to please use Android Device Administrator until AOSP DM is generally available.
Note: If these devices are signed in with user accounts requiring user interactive multi-factor authentication, they may be prompted to sign back in post migration, this is expected.
\n
How can I use a device enrollment manager (DEM) account to enroll my Teams devices?
Who do I contact if I need more support or information?
\n
Please reach out to your Microsoft account representatives or open a support case for more details.
\n
","body@stringLength":"23721","rawBody":"
IMPORTANT! We are excited to share that more Microsoft Teams Android devices are now generally available for Intune AOSP device management! Check out the table below in FAQs for details on supported make, model, and availability status.
\n
\n
We are pleased to announce that Microsoft Teams Android devices will be moving to Intune Android Open Source Project (AOSP) device management later this year. AOSP device management will be the mobile device management (MDM) platform for Teams devices going forward. This move will bring a more reliable experience, an improved deployment experience for admins, and it will serve as the platform for future innovation and richer management scenarios for Microsoft Teams Android devices (Teams Rooms, Teams panels, Teams phones, and Teams displays).
\n
\n
AOSP Device Management is the replacement for the legacy Android Device Administrator solution used for managing Teams Devices.
\n
This mandatory migration will take place over several months and will not start until Q4CY24 continuing into H1CY25. We’ve taken great care to minimize the end user and IT admin impact with this migration, but there is action required for you as the IT admin. Following our published guidance for migration will only take a few minutes and will ensure your devices are seamlessly migrated between MDM platforms with a simple firmware upgrade and set you up for success for new device enrollments in the future. End users will notice no difference in device functionality.
\n
There are two parts to a successful migration to AOSP Device Management:
\n
\n
Step 1: Create new enrollment profiles & configuration/compliance policies in Intune. This step can be completed today, even before the firmware updates are available. Performing these steps will have no impact on existing devices but please note that failing to create enrollment profiles before performing step 2 will result in signed out Teams Devices.
\n
\n\n
\n
Step 2: Once the AOSP Device Management capable firmware is released in Teams Admin Center, you will need to install the firmware updates for each of the supported Teams Devices. This firmware update will automatically unenroll the device from Device Administrator and re-enroll the device with AOSP Device Management using the enrollment profile created in Step 1. This entire process will be done while the device remains signed into Teams. These firmware updates will be made available from Teams Admin Center as a manual update to allow you time to slowly migrate your devices. Updates will switch to automatic in H1CY25 for those with large quantities of devices.
\n
\n
Step by step guidance on how to complete steps 1 and 2 (as well as guidance for configuration & compliance policies) can be found in the AOSP Device Management migration admin guide.
\n
For more details on the AOSP Device Management migration, please watch the October Teams Rooms Learning Hour:
\n
\n\n
FAQ:
\n
When will the firmware be available for my devices? How will I know it's available?
\n
When AOSP DM compatible firmware is available for your devices a firmware update will show as available for your Teams Device in Teams Admin Center labeled as AOSP. This table below provides targeted delivery dates for each device.
\n
Please note: The targeted release timelines for OEMs have been recently updated
\n
OEMDevice TypeModelsTargeted release\n
AudioCodes
\n\n
Phones
\n\n
C470HD
\n\n
Available
\n\n
AudioCodes
\n\n
Phones
\n\n
C430HD C435HD C455HD
\n\n
Available
\n\n
AudioCodes
\n\n
Rooms
\n\n
RXV81 RXV200 RXPad
\n\n
Available
\n\n
AudioCodes
\n\n
Panels
\n\n
RX Panel
\n\n
Available
\n\n
Crestron
\n\n
Panels
\n\n
TSS-770 TSS-1070
\n\n
April 2025
\n\n
Crestron
\n\n
Rooms
\n\n
Crestron AIO Video Bar 70 Crestron Touch Panel TS-1070
\n\n
March 2025
\n\n
Cisco
\n\n
Rooms
\n\n
Cisco Room Bar Cisco Room Bar Pro Cisco Room Kit EQ Cisco Room Kit Pro Cisco Desk Pro Cisco Room Kit EQX Cisco Board Pro G2 75 Cisco Board Pro 55 Cisco Board Pro 75 Cisco Board Pro G2 55 Cisco Navigator
\n\n
Available
\n\n
Cisco
\n\n
Panels
\n\n
Cisco Navigator Panel
\n\n
Available
\n\n
DTEN
\n\n
Rooms
\n\n
DTEN D7X 75\" DTEN D7X 55\" DTEN Bar DTEN Mate TC
\n\n
Available
\n\n
Jabra
\n\n
Rooms
\n\n
Jabra Panacast 50 VBS Jabra Panacast 50 TC
\n\n
Available
\n\n
Logitech
\n\n
Rooms
\n\n
RallyBar [VR0019] RallyBar mini [VR0020] TAP IP [VR0029] TAP RoomMate [VR0030] Logi Rallybar Huddle (VR0034]
\n\n
April 2025
\n\n
Logitech
\n\n
Panels
\n\n
Tap Scheduler [VR0028] DockFlex [VR0035]
\n\n
April 2025
\n\n
Neat
\n\n
Rooms
\n\n
Neat Pad [NF19A1] Neat Bar [NF19B1] Neat Board [NF19C1] Neat Bar Pro [NF21D1] Neat Bar Gen2 [NF22E1] Neat Board 50 [NF22H1] Neat Board Pro 65 [NF23K1]
\n\n
April 2025
\n\n
Neat
\n\n
Panels
\n\n
Neat Pad [NF19A1]
\n\n
April 2025
\n\n
Neat
\n\n
Displays
\n\n
Neat Frame [NF21F1]
\n\n
TBD
\n\n
Poly
\n\n
Phones
\n\n
CCX350 CCX400 CCX500 CCX505 CCX600 TrioC60
\n\n
March 2025
\n\n
Poly
\n\n
Rooms
\n\n
Poly Studio X30 Poly Studio X50 Poly Studio X52 Poly Studio X70 Poly Studio X72 Poly Studio G7500 Poly Studio G62 Poly TC8 Poly TC10
Will the firmware update be pushed out automatically? My organization needs time to prepare!
\n
AOSP DM firmware will initially be available as manual updates for a period of time, allowing organizations to prepare the prerequisites and test the new firmware on specifically selected devices. It will become a mandatory auto update only after this manual update period.
\n
Your organization can already complete the prerequisites of creating enrollment profiles and AOSP policies today even before the firmware is generally available.
\n
Isn't Device Administrator being deprecated by end of year 2024? What happens if my devices haven't migrated to AOSP by then?
\n
Although Device Administrator will be deprecated by end of year for devices with GMS, Teams Devices are not GMS devices and therefore will remain supported with Device Administrator for Intune enrollment until AOSP migration is completed as Device Administrator is not being deprecated for non-GMS devices. Read more here in the Intune blog on Device Administrator deprecation: Click Here
\n
My organization uses device identifiers today combined with enrollment restrictions to limit Android Device Administrator enrollment, is there something similar with AOSP Device Management?
\n
We've made this easier with AOSP Device Management! Teams Android Devices automatically enroll as corporate with no need to filter because when you set the Teams Devices toggle in the enrollment profile, only Teams Devices can enroll with AOSP DM, end user mobile devices do not have a way to enroll with AOSP DM so there is no need to use enrollment restrictions like before.
\n
My organization does not enroll our Teams Android Devices in Intune today, do we need to do anything?
\n
No, if your organization does not enroll its Teams Devices into Intune today and currently has the Intune license unassigned from accounts signing into Teams Devices, there will be no impact when you install the new device firmware which supports AOSP device management. Your devices will get the new management applications, but no action is required beyond updating the devices to the new firmware once released.
\n
What happens if I don’t do anything?
\n
Devices will initially be offered firmware updates manually through Teams Admin Center, however in H1CY25 this will change to automatic update regardless of admin action.
\n
If your organization does enroll its Teams devices into Intune, then by not creating an enrollment profile, devices will fail to enroll properly in Intune and will thus not be able to sign in (or sign out if they were already signed in before). Not creating new AOSP policies could lead to unexpected issues in your environment, as Device Administrator policies will not be migrated automatically.
\n
Wait, I don’t have to enroll my devices in Intune at all? Why would I want to use Intune?
\n
Intune provides a security wrapper around your devices allowing you to set security controls as well as detect if the device is compliant with your organization security requirements prior to allowing the device to sign in to your M365 instance.
\n
Are there devices that will not migrate to AOSP Device Management?
\n
All devices currently certified and supported for Microsoft Teams will be migrated, those devices can be found here:
There are some Teams Android Devices that were previously supported, but are now end of life, which you may still have in your environment, those legacy devices specifically not migrating are listed here:
\n
\n
AudioCodes C448HD (Teams Phone)
\n
AudioCodes C450HD (Teams Phone)
\n
AudioCodes RXV80 (Teams Rooms on Android)
\n
Crestron UC-2 (Teams Phone)
\n
Crestron UC-P8 (Teams Phone)
\n
Crestron UC-P8-I (Teams Phone)
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Crestron UC-P10 (Teams Phone)
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Crestron UC-P10-I (Teams Phone)
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Crestron UC-P8-C (Teams Phone)
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Crestron UC-P8-C-I (Teams Phone)
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Crestron UC-P10-C (Teams Phone)
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Crestron UC-P10-C-I (Teams Phone)
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Crestron UC-P8-TD (Teams Display)
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Crestron UC-P8-TD-I (Teams Display)
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Crestron UC-P10-TD (Teams Display)
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Crestron UC-P10-TD-I (Teams Display)
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EPOS Expand Vision 3T (Teams Rooms on Android)
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EPOS Expand Vision 5T (Teams Rooms on Android)
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EPOS Expand Control TC (Teams Rooms on Android)
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EPOS Expand Control Panel (Teams Panel)
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Lenovo ThinkSmart View (Teams Display)
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Lenovo ThinkSmart View Plus (Teams Display)
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Polycom Trio 8500 (Teams Phone)
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Polycom Trio 8800 (Teams Phone)
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Yealink T55/55A (Teams Phone)
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Yealink T56/56A (Teams Phone)
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Yealink T58/58A (Teams Phone)
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Yealink CP960 (Teams Phone)
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Yealink VP59 (Teams Phone)
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Yealink MP52 (Teams Phone)
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Yealink VC210 (Teams Rooms on Android)
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Yealink DeskVisio 24 (Teams Display)
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What happens with those devices that will not migrate?
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The devices listed above will remain on Android Device Administrator. These devices can still be used once Android Device Administrator is fully deprecated but will be considered legacy and unsupported where features may be removed at any time. To use the device you will need to unenroll from Intune and then sign the device back in without an Intune license assigned to the account, more information about this can be found here: Manage Intune devices with Android device administrator | Microsoft Learn
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Will I notice anything different with the devices after the migration?
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No, the devices will not look any different from an end user perspective. As an IT admin you will see two new applications installed on your devices (visible in the software health tab in Teams Admin Center), these two applications are the “Authenticator” app and the “Microsoft Intune” app these applications replace the previous “Company Portal” application.
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Does the sign-in process for devices change once this migration has been completed?
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With the exception of the case with Device Code Flow documented below, there is no change to the sign-in process or the look and feel of your devices with this migration.
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Why is sign-in failing using microsoft.com/devicelogin (Device Code Flow (DCF))?
For sign in with a personal account, if user interactive MFA is enforced via policy, the web sign in using microsoft.com/devicelogin is not supported. This can be mitigated through the following methods:
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Use filters via conditional access to exclude user-interactive MFA policy from sign in (based on known network location or device type filters).
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Sign in locally on the Teams device, the user interactive MFA prompt will appear on the Teams Device, users can interact, complete the MFA prompt and sign in successfully.
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Why not use Android Enterprise?
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Android Enterprise specifically requires Google Mobile Services, and since Teams Devices do not contain Google Mobile Services, AOSP Device Management is our solution.
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What if once this migration is complete, I take a device out of storage that has not been through the migration? Will I be able to upgrade it?
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Yes, there will be out of box updates available to ensure devices are able to receive the latest apps and can be automatically enrolled using AOSP DM.
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When creating the enrollment profile, how long should I set the enrollment profile token expiration date?
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If you're participating in a private preview of AOSP DM, please ensure your enrollment policy has a 90 day or shorter expiration, at GA you can replace this with an extended enrollment profile. Those waiting for General Availability without having any devices in preview, feel free to utilize the 65 year expiration.
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Once AOSP DM is generally available and I have a device I want to setup for the first time, will I need to use the QR code option in the enrollment profile? Or do I need to create another enrollment profile?
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No, the QR code you can generate when creating an AOSP DM enrollment profile in Intune is not applicable for Teams Android Devices and will not be available for use if the \"Teams Device\" toggle is selected when creating the enrollment profile. And no, for brand new devices signing in for the first time after AOSP DM is generally available, they will enroll using the existing enrollment profile you've created in the migration documentation.
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What AOSP policies are supported for Teams Devices?
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There's currently a limited set of supported compliance policies for Teams Android Devices enrolled with AOSP Management but more are planned for in future releases:
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Device Health Rooted devices (Block).
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Device Properties Minimum OS version.
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Device Properties Maximum OS version.
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System Security Require encryption of data storage on device.
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I am a new customer to Teams Devices and want to skip Android Device Administrator, can I enroll my devices using AOSP DM now?
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First, thank you for purchasing Teams Devices! But to ensure stability, supportability, and a positive customer experience, we've limited AOSP DM to a subset of preview customers with existing Teams Devices. We ask all new customers to please use Android Device Administrator until AOSP DM is generally available.
Note: If these devices are signed in with user accounts requiring user interactive multi-factor authentication, they may be prompted to sign back in post migration, this is expected.
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How can I use a device enrollment manager (DEM) account to enroll my Teams devices?
Take action now if you Administer Android Based Teams Devices in your Organization
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For sign in with a personal account, if user interactive MFA is enforced via policy, the web sign in using microsoft.com/devicelogin is not supported.
Anyone from MS can confirm if this is the way moving forward? We have some customer who uses 3rd party MFA and they can only log in using web browser as the phone doesnt handle MFA redirection well. It seems there is a change in MFA flow as previously MFA is challenged on browser using Device Code Flow. Now MFA challenge seems to be in the phone and its quite a big issue for some of my customers.
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We have deployed the 9.1.0.9161 firmware to over 400 CCX 500's. The only issue I am having is now a message appears every few minutes stating \"File was not present on the server\". It isn't affecting the phone's features at all but is freaking out my users and I've been overrun with complaints. If I understand correctly, its looking for a file server to pull down a configuration file for provisioning. Since the phone is in Teams mode, it shouldn't be looking for a file server and I don't know how to turn the message off. The message goes away on some phones after a hard reboot but on others, a reboot has no effect and the message returns. Is anyone else experiencing this?
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Is anyone else experiencing issues with devices that have an MTR Basic license assigned (with no Intune license included)?
I am noticing some weird goings on with devices that have applied Yealink's AOSP firmware, notably our A30 which, once updated to the AOSP firmware, signed itself out despite me already creating the AOSP enrolment profile in Intune before Christmas!
I assumed MTR Basic-licensed devices would not be affected, was that a mistake on my part?
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I'm staying away from this update for now and leaving auto-updates off. First off, the Android AOSP firmware has not appeared for the Poly Studio series devices in my Tenant and the AOSP policy still shows as \"Preview\" I only show the CCX phones section as having the 9.1.0.9161 available but I'm wary to try it given the comments here.
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Tenoreprimo67AOSP firmware will not automatically update the devices from android device manager fw. You can still wait for next AOSP versions and try.
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I tried the new Firmware for the CCX500, and it updated successfully and kept the logged in user. ...but it didnt appear in the new AOSP-teams devices Enrolment. I tried it with a few handsets, all appear in the TAC, but none in Intune.
The users experience seems fine. The admin experience is not as good without the intune.
Is anyone else having an issue seeing the CCX500 appear in intune after the upgrade to firmware 9.1.0.9161 ?
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Hi Gazz did you check the webinterface of the phone. My experience was to change from CP to AOSP also select AOSP firmware from the Poly webinterface is needed for these AOSP firmware.
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re: select AOSP firmware from the Poly webinterface is needed for these AOSP firmware.
where abouts in the web interface for the phone can I select to use the AOSP Firmware. the software update (Utilities > Software Upgrade) is the only spot I can find. it shows the appropriate version already.
################################################## In TAC, the details for the phone show that the Company Portal is gone. It now has Authenticator and MS Intune. The logs on the phone show that the new apss are installed & that the provisioning failed. i assume the failure is because of the Configuration of the URL. i dont know where to find these URL details that failed.
anyone know what the below highlighted text is referencing?
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Hi, does anyone know if there is any API we can call to push the \"refresh code\" remotely? without anyone onsite.
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Hi Andy_Chau if you see the phone as sign out on TAC you can try remote sign in.
If not, for yealink phone you can use the Yealink management server to get a screenshot with the code frome the phone.
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Thanks hbunkradt , forget to mention this is for poly ccx models.
it is not showing as sign out on TAC and the code is not refreshing automatically even after device reboot and factory reset. a person must onsite and press it manually to obtain a new code.
therefore, i'm checking if there's any other way we can refresh the code remotely.
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I decided to go ahead and update one of my Poly CCX 400 phones to AOSP as a test. The upgrade worked and the device registered in Intune, but it still \"signed out\". I had followed the migration guide previously, so I had hoped it would upgrade seamlessly without signing out. Is that the expected behavior for the AOSP upgrade or is there something possibly wrong with my configuration that would cause it to sign out after upgrading?
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i tested one of my CCX350 as well and pushed the AOSP firmware and i had the same issue. While the migration is successful, device is signed out and not automatically signing in the existing user as opposed to what is mention on this article. Can anyone from MS confirm if this is expected behavior?
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This is the main bug where ms has to fix. It happens randomly, not every time. 7 devices, 2 issues.
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actually i have heard that there is an issue during migration, at least with cisco devices, when you do migration, one device simply is gone from azure as device, and you need to enroll again, this issue was found by poly, and poly delaying rollout.
i have 6 devices, where 2 devices got issue during AOSP migration (cisco room nav bar)
and this is Microsoft issue as far as i know, not the poly or cisco.
Can someone confirm from MS side. This is something with sign-in limit reached. dont know exactly we just heard from support company.
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raimundasbaksanskasI'm not from MS but I have migrate several Cisco devices like Meeting Board Pro, Roomkitpro and Roombar without any problem. All devices relogin with AOSP after reboot. If the sign-in limit is reached, it is always not possible to login. You should see something on sign-in logs or Intune logs if you have problems with registering the device
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Hi there,
At my company, we have Yealink system with Meeting Bar A30 and CTP18. I update the firmware, but only the CTP18 migrates the device entry to AOSP in Intune automatically. The meeting bar doesn't do anything.
The only solution found was to sign out from both devices and sign in again. But this way, new devices are created in Intune. I had 6 in the end because the sing in failed one time.
What am I doing wrong?
Thank you in advance,
Marian
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Hi, may i know if there is any update for the following models?
Poly: February 2025
CCX350 CCX400 CCX500 CCX505 CCX600 TrioC60
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9.1.0.9161 AOSP firmware for Poly CCX is now available.
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