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mjsreejith
Copper Contributor
Nov 17, 2023

Stream on Sharepoint embedded videos not playing on iOS

We have few videos which we have migrated from MS Classic Streams to MS Streams on Sharepoint. The following video URL is working in Android and Web, but the same is not working in iOS and the loader keeps spinning without playing the video. If we remove the param access_token, it works or video loads in iOS. The URL is has short lived token and tested as working in Web and Android at the same time.
https://xxxxx.sharepoint.com/sites/xxxxxx/_layouts/15/embed.aspx?uniqueId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&access_token=xxxxx
Is anyone facing a similar issue?

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  • Jeff_Painter's avatar
    Jeff_Painter
    Copper Contributor
    Feb 12, 2024
    We are having the same issues. We would like to be able to embed videos into our Intranet solution Unily. It will work fine on Android but not on IOS. We have made the video accessible to anyone without permission but once it is embedded it will force a logon screen that you cannot get past. Tried it with Safari and Chrome from my iphone. If you go direct to the shared link in Sharepoint it will play. This seems to be mainly when using the embed code. Hoping this gets addressed soon as it limits what we can do for marketing communications on mobile.

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We have few videos which we have migrated from MS Classic Streams to MS Streams on Sharepoint. The following video URL is working in Android and Web, but the same is not working in iOS and the loader keeps spinning without playing the video. If we remove the param access_token, it works or video loads in iOS. The URL is has short lived token and tested as working in Web and Android at the same time.
https://xxxxx.sharepoint.com/sites/xxxxxx/_layouts/15/embed.aspx?uniqueId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&access_token=xxxxx
Is anyone facing a similar issue?

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We have few videos which we have migrated from MS Classic Streams to MS Streams on Sharepoint. The following video URL is working in Android and Web, but the same is not working in iOS and the loader keeps spinning without playing the video. If we remove the param access_token, it works or video loads in iOS. The URL is has short lived token and tested as working in Web and Android at the same time.
https://xxxxx.sharepoint.com/sites/xxxxxx/_layouts/15/embed.aspx?uniqueId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&access_token=xxxxx
Is anyone facing a similar issue?

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