Forum Discussion

Dourice's avatar
Dourice
Copper Contributor
Feb 03, 2023

IOS can't play Stream video

We put a video on Sharepoint which can be publicly viewed. When we clicked the video link, iPhone can't play our video (either using Chrome or safari had the same problem). After showing the "This br...
anikaqueen's avatar
anikaqueen
Copper Contributor
Feb 10, 2023

Dourice 

Here are a few steps you can try to resolve the issue:

  1. Check the video format: Ensure the video format is compatible with iOS devices, such as H.264 or MPEG-4.

  2. Re-encode the video: Try re-encoding the video into a format that is supported by iOS devices.

  3. Use a third-party media player: Try using a third-party media player, such as VLC for iOS, that can handle a wider range of video formats.

  4. Use a compatible streaming service: Consider using a compatible video streaming service, such as YouTube or Vimeo, that can automatically encode your video into a format that is compatible with iOS devices.