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David Nguyễn's avatar
David Nguyễn
Copper Contributor
Mar 25, 2018

Issue with authorization access for Teams group member to Stream video

Anyone got trouble like my Teams members in the following picture. The problem is they used to access video posted on MS Stream until last week. Now all these video show a warning that they can not access anymore.

16 Replies

  • RoboRob's avatar
    RoboRob
    Copper Contributor
    It's 2023, and we are having the same problem. Microsoft has left the building.....
    • karen_dredske's avatar
      karen_dredske
      Iron Contributor
      Are you having this issue with videos that are on Stream Classic or stored in SharePoint? I don't normally work in education tenants, but I am hoping I might be able to help you figure this out. I just need a little more information. Also, are the videos being linked to in OneNote as originally posted here? Or. . .are you trying to link to them in a tab in a team channel in Teams?
  • Jeff Ammons's avatar
    Jeff Ammons
    Copper Contributor

    We are having the same issue.

     

    Starting a few days ago at random some users have been unable to see videos or channels on Stream.

     

    Sometimes a user will be unable to see the channel at all and sometimes just a specific video.

     

    I have had some success removing the user from the group, then re-adding them. At least that worked yesterday, now today they've lost access again.

    • Marc Mroz's avatar
      Marc Mroz
      Icon for Microsoft rankMicrosoft

      David Nguyễn - From the screen shot it looks like the users are accessing stream videos that are linked/embedded into a OneNote, and then that OneNote is a tab in Teams. Does it work if the users open up the OneNote directly or is it still the same?  Can users go to the linked video directly in Stream does that work? The message says they don't have access, I'm wondering if someone changed the permissions on the video itself?

       

      Jeff Ammons - How are the videos added into Teams in your case? Are they putting the videos in a OneNote which is then a tab in teams like the above example, or are they using the Stream tab direction in teams?

       

      Saili Raje - Can you take a look at this?

      • Marc Mroz's avatar
        Marc Mroz
        Icon for Microsoft rankMicrosoft

        David Nguyễn and Jeff Ammons - Do you happen to know if your groups/teams use "hidden membership"? I just talked with one of our on call engineers and there is an open incident related to Stream not being able to recognize the correct membership of a group when hidden membership is enabled for the group. This just started happening since our last deployment. We are actively working on fixing this issue and getting it deployed as fast as we can but it will likely take a few days or so. As a workaround if a member is upgraded to be an owner of the group Stream works correctly.  So sorry for this bug.

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