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Error code 0x20200259
Hi
I have uploaded a couple of video's and when I go to play them back I get the following message:
It looks like there's a problem. Please try again or contact support (Error code 0x20200259)
One of the files is .mov and the other is .mp4 are these allowed formats?
Thanks
Jason
Glad it's working for you now. Not sure what issue you were seeing intially. If you run into problems again let us know. If you send us a screenshot it might help us see what's going on.
We have the supported video formats documented here (or there is a link in product at the bottom of the upload page): https://stream.microsoft.com/en-us/documentation/stream-formats/
And upload error codes documented here: https://stream.microsoft.com/en-us/documentation/stream-portal-understanding-playback-errors/
- PrafulBusa
Microsoft
found this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser.
for the below error
There’s a problem with the network.Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996Error code 0x20200259 Hello I constantly have this issue, videos created by MS Teams
Client Session ID f7867281-36e4-41e0-9fa1-d271be57b73dError code 0x20200258- I've not had this issue again since it started, I did nothing to fix it, I just assumed it was a timing issue, too slow uploading maybe.
- yo tengo el mismo problema como lo soluciono por favor
Accessed Stream for the first time today . I'm seeing this error code displayed when I click on the sample videos.
It looks like there might be a known issue?
Is there a known solution for this, or standard reason why this code is being displayed?
Update: I was able to upload a video (a .wmv) , once processing had completed , I clicked on the video , it played for less than a second and then through an error with the same code but a longer error message "..a network error..etc."
Regards,
Colm
- Marc Mroz
Deleted - I just tried to reproduce this and I'm not able to.
Here are the only things I can think of to check...
Does your organization have a proxy where you only allow certain URLs through? Maybe the URLs where we stream our videos from is blocked in your company? Here is the list of all the URLs you need to whitelist: https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2#bkmk_video
Have you tried a different browser? What OS/Browser are you trying this on?
- ok ignore this message, as soon as I posted I checked again and they both worked, I guess that there must be a delay after I uploaded. :-)
- PrafulBusa
found this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser.
for the below error
There’s a problem with the network.Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996Error code 0x20200259 - Marc Mroz
Glad it's working for you now. Not sure what issue you were seeing intially. If you run into problems again let us know. If you send us a screenshot it might help us see what's going on.
We have the supported video formats documented here (or there is a link in product at the bottom of the upload page): https://stream.microsoft.com/en-us/documentation/stream-formats/
And upload error codes documented here: https://stream.microsoft.com/en-us/documentation/stream-portal-understanding-playback-errors/
- PrafulBusafound this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser.
for the below error
There’s a problem with the network.
Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996
Error code 0x20200259
