Forum Discussion

Brass Contributor

Jun 21, 2017

Solved

Error code 0x20200259

Hi I have uploaded a couple of video's and when I go to play them back I get the following message: It looks like there's a problem. Please try again or contact support (Error code 0x20200259) ...

Marc Mroz
Jun 21, 2017
Glad it's working for you now. Not sure what issue you were seeing intially. If you run into problems again let us know. If you send us a screenshot it might help us see what's going on.

We have the supported video formats documented here (or there is a link in product at the bottom of the upload page): https://stream.microsoft.com/en-us/documentation/stream-formats/

And upload error codes documented here: https://stream.microsoft.com/en-us/documentation/stream-portal-understanding-playback-errors/

Marc Mroz

Microsoft

Jun 21, 2017

Glad it's working for you now. Not sure what issue you were seeing intially. If you run into problems again let us know. If you send us a screenshot it might help us see what's going on.

We have the supported video formats documented here (or there is a link in product at the bottom of the upload page): https://stream.microsoft.com/en-us/documentation/stream-formats/

And upload error codes documented here: https://stream.microsoft.com/en-us/documentation/stream-portal-understanding-playback-errors/

PrafulBusa

Microsoft

Jan 11, 2021

found this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser.

for the below error

There’s a problem with the network.
Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996
Error code 0x20200259