“Tech therapy with Sue Hanley” 🎙 – The Intrazone podcast

Published Jun 16 2022 08:00 AM 2,046 Views
Microsoft

Let the knowledge transfer begin! And never stop - with confidence to go, go, go. It’s tech therapy time.

 

On this episode, Chris and I chat with Sue Hanley (Microsoft MVP, information architect) and her customer, Carol Zollinger (IT Support Technician | Christian Children's Home of Ohio) – whose organization provides a safe environment to meet the physical, emotional, mental and spiritual needs of children from all across Ohio.

 

With that critical charter in mind, have a seat “on the proverbial couch” and listen to Sue and Carol’s wise words and practical approach. We leaned in to discover best practices for working together, with the intent of Sue as consultant to not do it for them; rather, to take a "with them" partnership approach – to identify the technical challenges, agree on the important outcomes, and “ensure knowledge transfer” implemented by people, for people.  

 

You’ll hear more about how they approached designing and implementing a policy center on SharePoint, streamlined internal communications, aligned to govern the “Teams sprawl”, the plan to shift the CCHO staff to OneDrive – all to the value and benefit of the children CCHO supports.

 

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Intrazone guests: Susan Hanley – Information architect and Microsoft MVP (Susan Hanley LLC) and Carol Zollinger – IT Support Technician (Christian Children's Home of Ohio).Intrazone guests: Susan Hanley – Information architect and Microsoft MVP (Susan Hanley LLC) and Carol Zollinger – IT Support Technician (Christian Children's Home of Ohio).

Links to important on-demand recordings and articles mentioned in this episode:
 

 

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Be sure to visit our show page to hear all the episodes, access the show notes, and get bonus content. And stay connected to the SharePoint community blog where we’ll share more information per episode, guest insights, and take any questions from our listeners and SharePoint users (TheIntrazone@microsoft.com). We, too, welcome your ideas for future episodes topics and segments. Keep the discussion going in comments below; we’re hear to listen and grow.

 

Subscribe to The Intrazone podcast! And listen to episode 82 now.

 

Thanks for listening!

The SharePoint teams want you to unleash your magic, creativity, and productivity – and learn it all. And we will do this, together, one training course at a time (in Teams).


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Left to right [The Intrazone co-hosts]: Chris McNulty, director (SharePoint Syntex, Viva Topics – Microsoft) and Mark Kashman, senior product manager (SharePoint, Lists – Microsoft).Left to right [The Intrazone co-hosts]: Chris McNulty, director (SharePoint Syntex, Viva Topics – Microsoft) and Mark Kashman, senior product manager (SharePoint, Lists – Microsoft).

The Intrazone, a show about the Microsoft 365 intelligent intranet (aka.ms/TheIntrazone)The Intrazone, a show about the Microsoft 365 intelligent intranet (aka.ms/TheIntrazone)

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‎Jun 15 2022 02:43 PM
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